2002 Ford Taurus Owners Manual

Customer Assistance
GETTING THE SERVICES YOU  NEED
At home
Ford Motor Company  and Ford of  Canada have authorized dealerships  to
service your vehicle.  It is preferred  that you return to  the authorized
dealer where your  vehicle was purchased  when warranty repairs are
needed. However, you  may also take  your vehicle to another  Ford Motor
Company or Ford  of Canada dealership  authorized for warranty repairs.
Certain warranty repairs  require special training  though, so not all
dealers are authorized  to perform all  warranty repairs. That means  that
depending on the  warranty repair needed,  the vehicle may need  to be
taken to another  dealer. If a  particular dealership cannot assist  you, then
contact the Customer  Relationship Center.
If you have  questions or concerns,  or are unsatisfied with  the service you
are receiving, follow  these steps:
1.
Contact your Sales  Representative or Service  Advisor at your
selling/servicing dealership.
2.
If your inquiry  or concern remains  unresolved, contact the Sales
Manager or Service  Manager at the  dealership.
3.
If the inquiry  or concern cannot  be resolved at the  dealership level,
please contact the  Ford Customer Relationship  Center.
Away from home
If you own  a Ford or  Mercury vehicle and are  away from home  when
your vehicle needs  service, or if  you need more help  than the dealership
could provide, after  following the steps  described above, contact the
Ford Customer Relationship  Center to find  an authorized dealership to
help you.
In the United  States:
Ford Motor Company
Customer Relationship Center
16800
Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673
(FORD)
(TDD for the  hearing impaired: 1-800-232-5952)
www.ford.com
175
Product Specification
CategoriesFord Manuals, Ford Taurus Manuals
Model Year2002
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CopyrightAttribution Non-commercial
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2002 Ford Taurus Owners Manual SKU UPC Model
Bill on Mar 10, 2013. Taurus owners Manual

Just like the one that came in the glove box.


vincent thomas on Dec 11, 2012. ford taurus