Controls in detail
Useful features
Upgrade signals
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
Info – Call failed appears in the
multifunction display.
!
The Tele Aid system processes calls using
the following priority.
If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.
ț
ț
ț
ț
Automatic emergency – First priority
Manual emergency – Second priority
Roadside assistance – Third priority
Information – Fourth priority
Information calls can be terminated us-
ing the ì button on the multifunc-
tion steering wheel.
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard, and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
!
i
If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Center and have
the system checked or contact the Re-
sponse Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Cana-
da) as soon as possible.
The indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing button ì on the multifunc-
tion steering wheel.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the
appropriate indicator lamp will stop flash-
ing. The COMAND* system operation will
resume.
233
| Categories | Mercedes-Benz CLK-Class Manuals, Mercedes-Benz Manuals |
|---|---|
| Tags | Mercedes-Benz CLK320, Mercedes-Benz CLK500, Mercedes-Benz CLK55 AMG |
| Model Year | 2003 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
(6 votes, average: 4.33 out of 5)
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