Customer Assistance
dealertoresolveafactory-relatedvehicleserviceconcernhavebeen
unsatisfactory,FordofCanadaparticipatesinanimpartialthirdparty
mediation/arbitrationprogramadministeredbytheCanadianMotor
VehicleArbitrationPlan(CAMVAP).
TheCAMVAPprogramisastraight-forwardandrelativelyspeedy
alternativetoresolveadisagreementwhenallothereffortstoproducea
settlementhavefailed.Thisprocedureiswithoutcosttoyouandis
designedtoeliminatetheneedforlengthyandexpensivelegal
proceedings.
IntheCAMVAPprogram,impartialthird-partyarbitratorsconduct
hearingsatmutuallyconvenienttimesandplacesinaninformal
environment.Theseimpartialarbitratorsreviewthepositionsofthe
parties,makedecisionsand,whenappropriate,renderawardstoresolve
disputes.CAMVAPdecisionsarefast,fair,andfinalasthearbitrator’s
awardisbindingbothtoyouandFordofCanada.
CAMVAPservicesareavailableinallterritoriesandprovinces.Formore
information,withoutchargeorobligation,callyourCAMVAPProvincial
Administratordirectlyat1-800-207-0685.
FORD EXTENDED SERVICE PLAN
Youcangetmoreprotectionforyournewcarorlighttruckby
purchasingFordExtendedServicePlan(FordESP)coverage.Itprovides
thefollowing:
•
Benefitsduringthewarrantyperioddependingontheplanyou
purchase(suchas:reimbursementforrentals;coverageforcertain
maintenanceandwearitems).
•
ProtectionagainstcoveredrepaircostsafteryourBumper-to-Bumper
Warrantyexpires.
YoumaypurchaseFordESPfromanyparticipatingFordandLincoln
MercuryandFordofCanadadealer.Thereareseveralplansavailablein
varioustime,distanceanddeductiblecombinationswhichcanbetailored
tofityourowndrivingneeds.FordESPalsooffersreimbursement
benefitsfortowingandrentalcoverage.
WhenyoubuyFordESP,youreceivePeace-of-Mindprotection
throughouttheUnitedStatesandCanada,providedbyanetworkof
morethan4,600participatingFordorLincolnMercuryandFordof
Canadadealers.
IfyoudidnottakeadvantageoftheFordExtendedServicePlanatthe
timeofpurchasingyourvehicle,youmaystillbeeligible.Sincethis
252
2005
Explorer(exp)
OwnersGuide(post-2002-fmt)
USA(fus)
| Categories | Ford Explorer Manuals, Ford Manuals |
|---|---|
| Model Year | 2005 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
(2 votes, average: 4.5 out of 5)
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