Customer assistance
IfyouownaLincolnvehicleandareawayfromhomewhenyourvehicle
needsservice,orifyouneedmorehelpthanthedealershipcould
provide,afterfollowingthestepsdescribedabove,contacttheFord
CustomerRelationshipCentertofindanauthorizeddealershiptohelp
you.IntheUnitedStates:
FordMotorCompany
CustomerRelationshipCenter
16800
ExecutivePlazaDrive
P.O.Box6248
Dearborn,Michigan48121
1-800-521-4140
(TDDforthehearingimpaired:1-800-232-5952)
InCanada:
CustomerRelationshipCentre
FordMotorCompanyofCanada,Limited
P.O.Box2000
Oakville,OntarioL6J5E4
1-800-565-3673
(FORD)
InordertohelpyouserviceyourFordorLincolnMercuryvehicle,please
havethefollowinginformationavailablewhencontactingaCustomer
RelationshipCenter:
•
•
•
•
•
•
Yourtelephonenumber(homeandbusiness)
Thenameofthedealerandthecitywherethedealershipislocated
Theyearandmakeofyourvehicle
Thedateofvehiclepurchase
Thecurrentodometerreading
Thevehicleidentificationnumber(VIN)
Ifyoustillhaveacomplaintinvolvingawarrantydispute,youmaywish
tocontacttheDisputeSettlementBoard(U.S.)ortheCanadianMotor
VehicleArbitrationPlan(CAMVAP),availableinallofCanada(except
Quebec).
Insomestates(intheU.S.)youmustdirectlynotifyFordinwriting
beforepursuingremediesunderyourstate’swarrantylaws.Fordisalso
allowedafinalrepairattemptinsomestates.
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| Categories | Ford Explorer Manuals, Ford Manuals |
|---|---|
| Model Year | 2001 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
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