2005 Ford Focus Owners Manual

Customer Assistance
GETTING THE SERVICES YOU  NEED
At home
You must  take  your Ford  vehicle  to an  authorized  dealer  for warranty
repairs.  While any  authorized  dealer  handling  your  vehicle line  will
provide  warranty  service,  we recommend   you return  to  your selling
authorized  dealer  who  wants to  ensure  your  continued  satisfaction.
Please  note  that  certain  warranty  repairs  require  special  training  and/or
equipment,  so  not all authorized   dealers  are  authorized  to  perform  all
warranty  repairs.  This  means that,  depending   on the  warranty  repair
needed,  you  may have to  take  your vehicle  to another   authorized  dealer.
A reasonable  time  must  be allowed  to perform  a repair  after  taking  your
vehicle  to the  authorized  dealer.  Repairs  will be made  using  Ford or
Motorcraft  parts,  or remanufactured    or other  parts  that  are  authorized  by
Ford.
If you have  questions  or  concerns,  or are  unsatisfied  with  the  service you
are  receiving, follow these   steps:
1.
Contact  your  Sales Representative   or Service  Advisor at  your
selling/servicing  authorized  dealer.
2.
If your  inquiry or  concern  remains  unresolved,  contact  the  Sales
Manager, Service  Manager  or Customer  Relations  Manager.
3.
policies  or procedures,   please  contact  the  Ford Customer  Relationship
Center  at 1-800-392-3673  (FORD).
If you require  assistance   or clarification  on  Ford Motor  Company
Away from home
If you own  a Ford  or Mercury  vehicle and  are  away from home  when
your vehicle  needs  service,  or if you  need  more help  than  the  authorized
dealer  could provide,  after  following the  steps  described  above,  contact
the  Ford Customer   Relationship  Center  to find  an authorized   dealer to
help  you.
In the  United  States:
Ford  Motor Company
Customer  Relationship  Center
P.O. Box 6248
Dearborn,  MI 48121
1-800-392-3673
(FORD)
(
TDD for the  hearing  impaired:  1-800-232-5952)
www.customersaskford.com
162
2005
Focus (foc)
Owners Guide (post-2002-fmt)
USA (fus)
Product Specification
CategoriesFord Focus Manuals, Ford Manuals
Model Year2005
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Document File TypePDF
CopyrightAttribution Non-commercial
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2005 Ford Focus Owners Manual SKU UPC Model
morris on Oct 23, 2013.