Giving and receiving assistance
Emergency Request*
Once the BMW Assist Response Center has
received your Emergency Request, the
Conditions for an Emergency Request:
BMW Assist Response Center contacts you
and takes further steps to help you. Even if you
are unable to respond, the BMW Assist
Response Center will be able to initiate further
steps to assist you under certain conditions.
>
Full preparation package mobile phone: this
equipment makes it possible to send an
Emergency Request even if no mobile
phone is paired with the vehicle.
>
BMW Assist is activated. Activating
BMW Assist, refer to page 197.
If the circumstances allow this, remain in the
vehicle until the connection has been estab-
lished. You will then be able to provide a
detailed description of the situation.
>
>
Radio readiness is on.
The BMW Assist system is logged on to a
mobile phone network.
Data for determining the necessary rescue
measures are transmitted to the BMW Assist
Response Center, e.g. the current position of
your vehicle, if it can be determined.
>
The Emergency Request system is opera-
ble.
Once your service contract for BMW Assist
expires, the BMW Assist system can be deacti-
vated by a BMW center without you having to
visit a workshop. Once the BMW Assist system
has been deactivated, Emergency Requests
are not possible. The BMW Assist system can
be reactivated by a BMW center after a new
contract has been signed.
If the LED is flashing but the BMW Assist
Response Center cannot be heard over the
hands-free system, it is possible that the
hands-free system is malfunctioning. You may
still be heard by the BMW Assist Response
Center, however.
Under certain conditions, an Emergency
Request is sent automatically immediately after
a severe accident. This Automatic Collision
Notification is not affected by the button being
pressed.
Sending an Emergency Request
1.
Briefly press the cover flap to open.
For technical reasons, the Emergency
Request service cannot be guaranteed
for the most unfavorable conditions.<
Roadside Assistance
BMW Roadside Assistance is available by
phone around the clock in many countries. You
can obtain support there in the event of a break-
down.
2.
Press the SOS button until the LED in the
button lights up.
Phone numbers for BMW Roadside Assistance
can be found in the Contact brochure.
As soon as the voice connection to the BMW
Assist Response Center has been established,
the LED flashes.
246
Online Edition for Part no. 01 41 2 604 582 - © 02/10 BMW AG
| Categories | BMW 3-Series Manuals, BMW Manuals |
|---|---|
| Tags | BMW 323i, BMW 323xi, BMW 328i, BMW 328xi, BMW 335d, BMW 335i, BMW 335xi, BMW E90, BMW E91BMW E92, BMW E93, BMW M3 Manuals |
| Model Year | 2011 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
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