Customer assistance
To
p
r
o
p
e
r
ly
r
e
v
i
e
w
y
o
u
r
Boardneedsthefollowing
c
a
s
e
,
t
h
e
Oral presentations
Ifyouwouldliketomakeanoral
presentationindicateYESto
question#6ontheapplication.
Whileitisyourrighttomakean
i
n
fo
r
m
a
t
io
n
:
•
a
l
nd
e
g
i
a
an
b
le
in
t
c
t
o
o
p
i
a
h
e
n
e
s
c
c
o
e
a
f
a
l
l
d
e
o
p
c
u
m
e
r
n
d
t
e
s
r
m
e
n
or
se
r
a
i
r
o
s
r
e
l
e
v
t
t
o
r
a
l
p
r
n
e
s
o
en
t
ta
t
i
q
on
u
b
e
m
f
o
e
c
r
n
e
t
t
a
e
h
n
e
d
w
B
t
o
h
t
a
e
h
a
rd
,
•
VehicleIdentificationNumbe
t
h
e
y
e
a
r,
m
a
k
e
,
m
od
e
l
,
a
n
d
t
h
i
s
i
s
a
r
e
i
r
e
B
o
n
a
r
o
d
t
w
i
l
l
o
d
e
l
c
p
i
d
r
e
e
t
se
h
n
e
a
s
h
e
e
r
r
o
r
a
n
r
a
t
a
t
i
o
n
i
s
m
d
e
.
(
o
V
IN
)
li
s
t
e
d
o
n
y
wnershiplicense
o
u
r
v
e
h
i
c
l
e
Oralpresentationmayberequested
bytheBoardaswell.
•
t
h
e
d
a
t
e
o
f
r
e
p
a
ir
(
s
)
a
n
d
m
i
l
e
a
g
e
a
•
•
so
•
t
t
h
e
t
i
m
e
o
f
o
c
c
u
r
r
e
n
c
e
(
s
)
Making a decision
t
h
e
c
u
r
r
e
n
t
m
i
l
e
a
g
e
B
o
a
r
d
m
e
m
b
e
r
s
r
e
v
i
e
w
a
l
informationrelatedtoeach
l
a
v
a
i
l
a
b
l
e
t
h
e
n
a
m
e
v
o
f
e
t
d
h
e
d
e
e
a
e
l
e
r
i
(s
cl
)
w
h
o
complaint,includingoral
presentations,andarriveatafai
l
d
o
r
s
e
r
i
c
t
h
v
h
e
r
a
nr
b
e
r
i
e
f
v
d
e
e
d
s
c
r
i
p
t
c
io
e
n
o
f
y
o
u
r
a
n
d
i
m
p
a
r
t
i
a
l
d
e
c
i
s
i
o
n
.
u
s
o
l
c
o
n
r
n
E
v
e
r
y
e
f
f
o
r
t
i
s
m
a
d
e
t
o
casewithin40daysofthedatethat
d
e
c
i
d
e
t
h
e
•
a
b
n
r
i
b
e
y
f
s
t
u
h
m
m
e
a
a
r
le
y
o
f
s
t
)
h
a
e
n
a
d
c
F
t
i
o
o
r
n
d
t
a
k
o
e
torCompany
e
d
r
(
a
l
l
r
e
q
u
es
t
e
d
i
n
f
o
r
receivedbytheBoard.Sincethe
m
a
t
i
on
i
s
M
•
t
h
e
n
a
m
e
s
(
if
k
n
o
w
n
)
o
f
a
l
l
t
h
e
B
o
a
r
d
g
e
n
e
r
a
l
l
y
m
e
e
t
s
o
n
c
e
a
p
e
al
o
p
e
l
r
e
s
y
h
o
u
(
co
s)
n
t
a
c
t
e
d
a
t
t
h
e
m
o
a
n
r
t
d
h
,
c
i
a
t
n
m
c
a
o
y
n
t
si
a
d
k
e
e
r
l
s
o
o
n
m
g
e
e
r
f
o
s
r
e
t
s
h
.
e
d
e
i
p
B
o
c
a
•
e
a
d
e
s
c
t
r
o
i
p
t
i
s
on
o
o
f
t
h
u
e
actionyou
c
A
m
f
a
r
e
t
te
l
m
B
h
r
s
a
y
c
a
s
a
h
's
r
m
e
d
i
d
i
s
e
h
e
r
e
s
o
si
v
i
e
n
c
n
n
s
w
e
t
p
T
n
n
d
t
t
h
,
e
t
r
o
h
a
r
d
n
e
e
n
r
e
F
d
B
d
o
a
c
a
rd
x
p
e
ct
r
e
l
v
e
y
o
r
o
n
c
e
r
n
i
o
u
c
i
i
o
a
o
l
e
f
o
o
n
w
c
t
c
e
e
j
e
t
Youe
explanationifyourapplicationdoes
n
w
il
l
r
e
c
e
i
v
e
a
l
t
t
e
r
o
f
t
h
o
a
r
d
c
i
.
e
c
i
s
i
o
d
l
n
s
o
f
e
,
B
o
s
a
o
d
a
e
r
e
b
e
i
d
i
g
o
h
o
r
o
t
q
u
a
l
i
f
y
f
or
B
oa
r
d
r
e
v
i
e
w.
(
a
n
d
i
n
c
a
s
,
o
t
e
a
e
r
)
butnotonconsumerswhoarefree
topursueotherremediesavailable
tothemunderstateorfederallaw.
2
7
7
Product Specification
Categories | Ford Focus Manuals, Ford Manuals |
---|---|
Model Year | 2001 |
Download File |
|
Document File Type | |
Copyright | Attribution Non-commercial |