Giving and receiving assistance
Emergency Request*
BMW Assist Response Center contacts you
and takes further steps to help you. Even if you
are unable to respond, the BMW Assist
Conditions for an Emergency Request:
>
BMW Assist is activated. Activating
BMW Assist, refer to page 180.
Response Center will be able to initiate further
steps to assist you under certain conditions.
>
>
Radio readiness is on.
If the circumstances allow this, remain in the
vehicle until the connection has been estab-
lished. You will then be able to provide a
detailed description of the situation.
The BMW Assist system is logged on to a
wireless network.
>
>
The Emergency Request system is
operable.
In a BMW Assist Emergency Request, data for
determining the necessary rescue measures
are transmitted to the BMW Assist Response
Center, e.g. the current position of your vehicle,
if it can be determined.
Equipment version with full preparation
package mobile phone. This equipment
makes it possible to send an Emergency
Request even if no mobile phone is paired
with the vehicle.
If the LED is flashing but the BMW Assist
Response Center cannot be heard over the
hands-free system, it is possible that the
hands-free system is malfunctioning. You may
still be heard by the BMW Assist Response
Center, however.
Once your service contract for BMW Assist
expires, the BMW Assist system can be deacti-
vated by a BMW center without you having to
visit a workshop. Once the BMW Assist system
has been deactivated, Emergency Requests
are not possible. The BMW Assist system can
be reactivated by a BMW center after a new
contract has been signed.
Under certain conditions, an Emergency
Request is sent automatically immediately after
a severe accident. This Automatic Collision
Notification is not affected by the button being
pressed.
Sending an Emergency Request
For technical reasons, the Emergency
Request service cannot be guaranteed
for the most unfavorable conditions.<
1.
Briefly press the cover flap to open.
Roadside Assistance
The BMW Roadside Assistance is there to
assist you around the clock in the event of a
breakdown, including on weekends and public
holidays.
The phone numbers of the Roadside Assis-
tance in your home country can be found in the
Contact brochure.
2.
Press the SOS button until the LED in the
button lights up.
As soon as the voice connection to the BMW
Assist Response Center has been established,
the LED flashes.
In vehicles equipped with BMW Assist, you can
establish contact with BMW Roadside Assis-
tance for breakdown assistance directly via
iDrive, refer to page 184.
Once the BMW Assist Response Center has
received your Emergency Request, the
213
Online Edition for Part no. 01 41 2 602 116 - © 01/09 BMW AG
| Categories | BMW Manuals, BMW Z-Series Manuals |
|---|---|
| Tags | BMW E89, BMW Z4 30i, BMW Z4 35i, BMW Z4 sDrive 30i |
| Model Year | 2009 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
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