Giving and receiving assistance
Emergency Request*
and takes further steps to help you. Even if you
are unable to respond, the BMW Assist
Response Center will be able to initiate further
steps to assist you under certain conditions.
Conditions for an Emergency Request:
>
Full preparation package mobile phone: this
equipment makes it possible to send an
Emergency Request even if no mobile
phone is paired with the vehicle.
If the circumstances allow this, remain in the
vehicle until the connection has been estab-
lished. You will then be able to provide a
detailed description of the situation.
>
BMW Assist is activated. Activating
BMW Assist, refer to page 190.
Data for determining the necessary rescue
measures are transmitted to the BMW Assist
Response Center, e.g. the current position of
your vehicle, if it can be determined.
>
>
Radio readiness is on.
The BMW Assist system is logged on to a
mobile phone network.
If the LED is flashing but the BMW Assist
Response Center cannot be heard over the
hands-free system, it is possible that the
hands-free system is malfunctioning. You may
still be heard by the BMW Assist Response
Center, however.
>
The Emergency Request system is opera-
ble.
Once your service contract for BMW Assist
expires, the BMW Assist system can be deacti-
vated by a BMW center without you having to
visit a workshop. Once the BMW Assist system
has been deactivated, Emergency Requests
are not possible. The BMW Assist system can
be reactivated by a BMW center after a new
contract has been signed.
Under certain conditions, an Emergency
Request is sent automatically immediately after
a severe accident. This Automatic Collision
Notification is not affected by the button being
pressed.
Sending an Emergency Request
For technical reasons, the Emergency
Request service cannot be guaranteed
for the most unfavorable conditions.<
1.
Briefly press the cover flap to open.
Roadside Assistance
The BMW Roadside Assistance is there to
assist you around the clock in the event of a
breakdown, including on weekends and public
holidays.
The phone numbers of Roadside Assistance in
your home country can be found in the Contact
brochure.
2.
Press the SOS button until the LED in the
button lights up.
As soon as the voice connection to the BMW
Assist Response Center has been established,
the LED flashes.
First aid pouch*
Some of the articles contained in the first aid
pouch have a limited service life. Therefore,
check the expiration dates of the contents reg-
Once the BMW Assist Response Center has
received your Emergency Request, the
BMW Assist Response Center contacts you
237
Online Edition for Part no. 01 41 2 603 048 - © 08/09 BMW AG
| Categories | BMW 3-Series Manuals, BMW Manuals |
|---|---|
| Tags | BMW 328i, BMW 328xi, BMW 335i, BMW 335xi, BMW E91, iDrive, Wagon |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
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