Troubleshooting cont’d
RESOLVING FAULTS
Green
Lights
Red
Light
What it means
What to do
All lights
flowing
Off
Charging is in
progress.
Nothing. The Mobile Connector is successfully
charging.
Top light
on
Off
Power on. Mobile
Connector is
Make sure the Mobile Connector is plugged into
the vehicle.
powered, but not
charging.
Off
Off
1 flash
Ground fault.
Electrical current is
leaking through a
potentially unsafe
path.
This should automatically reset in 15 minutes. If
not, ensure no one is touching or inside the
vehicle, then press the RESET button.
2 flashes
Self check failed.
Contactor failed
Unplug the Mobile Connector from the vehicle
and press the RESET button. Plug the Mobile
Connector back into the vehicle. If the error
persists, unplug the Mobile Connector from both
the vehicle and the power outlet, then plug it
back in. When plugging back in, always plug it
into the outlet first.
Off
3 flashes
Unplug the Mobile Connector from the vehicle
and wait 10 seconds. If the error persists, contact
Tesla.
Off
Off
Off
Off
4 flashes
5 flashes
6 flashes
Ground lost
Make sure the power outlet is properly grounded.
If uncertain, ask your electrician.
Sense circuit fault
Thermal fault
Make sure the Mobile Connector’s adapter is
attached properly.
Consider charging in a cooler area, such as
indoors or in the shade.
More
The Mobile
Contact Tesla Service.
than 6
flashes
Connector may need
repair.
Off
Off
Power lost
Unplug the Mobile Connector and check that the
power outlet has power.
QUESTIONS?
Contact Tesla at 1-877-79-TESLA.
6
| Categories | Tesla, Tesla Model S |
|---|---|
| Download File |
|
| Document Type | Owners Manual |
| Language | English |
| Product Brand | Tesla, Model S |
| Document File Type | |
| Copyright | Attribution Non-commercial |
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