If the indicator lamp in the Roadside Assistance
A voice connection between the Customer Assistance
Center representative and the occupants of the vehicle
will be established. When a voice connection is
established the audio system mutes and the message
“TELE AID – INFO CALL ACTIVE” appears in the
multifunction display. Information regarding the
operation of your vehicle, the nearest Mercedes-Benz
Center or Mercedes-Benz USA products and services is
available to you.
button •
is illuminated continuously and there was
no voice connection to the Response Center established,
then the Tele Aid system could not initiate an Roadside
Assistance call (e.g. the relevant cellular phone network
is not available). The message “ROADSIDE
ASSISTANCE – CALL FAILED” appears in the
multifunction display.
Roadside Assistance calls can be terminated using the
ì
button on the multifunction steering wheel.
For more details concerning Tele Aid, please visit
www.mbusa.com and use your ID and password, sent to
you separately, to learn more (USA only).
Information button ¡
Located below the center armrest cover is the
. Pressing and holding the
Notes:
Information button ¡
The indicator lamp in the Information button ¡
button (for longer than 2 seconds) will initiate a call to
the Customer Assistance Center. The button will flash
while the call is in progress. The message “INFO –
CONNECTING CALL” will appear in the multifunction
display. When the connection is established, the
message “INFO – CALL CONNECTED” appears in the
multifunction display. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals).
remains illuminated in red for approximately
10
seconds during the system self-check after turning
electronic key in steering lock to position 2 (together
with the “SOS” button and the Roadside Assistance
button •
).
See system self-check on page 178 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.
Tele Aid
183
Instruments
and controls
Instrument
cluster display
Technical
data
Operation
Driving
Practical hints
Car care
Index
Product Specification
Categories | Mercedes-Benz E-Class Manuals, Mercedes-Benz Manuals |
---|---|
Tags | Mercedes-Benz E320, Mercedes-Benz E430, Mercedes-Benz E55 AMG, Mercedes-Benz W211 |
Model Year | 2002 |
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|
Document File Type | |
Copyright | Attribution Non-commercial |
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