Instruments
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Instrument
cluster display
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Practical hints
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Index
Tele Aid
184
If the indicator lamp in the Information button ¡
is
Upgrade Signals
illuminated continuously and there was no voice
Tele Aid system processes calls using the following
priority.
connection to the Response Center established, then the
Tele Aid system could not initiate an Information call
(e.g. the relevant cellular phone network is not
available). The message “INFO – CALL FAILED” appears
in the multifunction display.
• Automatic emergency – First priority
•
•
Manual emergency – Second priority
Roadside assistance – Third priority
Information calls can be terminated using the
ì
button on the multifunction steering wheel.
• Information – Fourth priority
Should a higher priority call be initiated while you are
connected, an upgrade (alternating) tone will be heard,
and the appropriate indicator lamp will flash. If certain
information such as vehicle identification number or
customer information is not available, the operator may
need to retransmit. During this time you will hear a
chirp and voice contact will be interrupted. Voice
contact will resume once the retransmission is
completed. Once a call is concluded, a chirp will be
heard and the appropriate indicator lamp will stop
flashing. The COMAND system operation will resume
(only vehicles with COMAND).
Important!
If the indicator lamps do not start flashing after
pressing one of the buttons or remain illuminated (in
red) at any time, the Tele Aid system has detected a fault
or the service is not currently active, and may not
initiate a call. Visit your Mercedes-Benz Center and
have the system checked or contact the Response Center
at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada) as soon as possible.
| Categories | Mercedes-Benz E-Class Manuals, Mercedes-Benz Manuals |
|---|---|
| Tags | Mercedes-Benz E320, Mercedes-Benz E430, Mercedes-Benz E55 AMG, Mercedes-Benz W211 |
| Model Year | 2002 |
| Download File |
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| Document File Type | |
| Copyright | Attribution Non-commercial |
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