Warranty
Exclusions and Limitations
Warranty limitations
This New Vehicle Limited Warranty does not cover any vehicle damage or malfunction directly or
indirectly caused by, due to or resulting from normal wear or deterioration, abuse, misuse,
negligence, accident, improper maintenance, operation, storage or transport, including, but not
limited to, any of the following:
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Failure to take the vehicle to a Tesla Service Center or Tesla authorized repair facility upon
discovery of a defect covered by this New Vehicle Limited Warranty and within the time
period established by your local law;
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Accidents, collisions, or objects striking the vehicle;
Any repair, alteration or modification of the vehicle, or the installation or use of fluids, parts or
accessories, made by a person or facility not authorized or certified to do so;
•
Improper repair or maintenance (other than that carried out at a Tesla Service Center or Tesla
authorized repair facility), including use of fluids, parts or accessories other than those
specified in your owner documentation;
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Improper towing of the vehicle;
Improper winch procedures;
Theft, vandalism, or riot;
Driving the vehicle off-road, over uneven, rough, damaged or hazardous surfaces, including
but not limited to, curbs, potholes, unfinished roads, debris, or other obstacles, or in
competition, racing or autocross or for any other purposes for which the vehicle is not
designed;
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Overloading the vehicle;
Using the vehicle as a stationary power source; and
The environment or an act of God, including, but not limited to, exposure to sunlight, airborne
chemicals, tree sap, animal or insect droppings, road debris (including stone chips), industry
fallout, rail dust, salt, hail, floods, wind storms, acid rain, fire, water, contamination, lightning,
explosion, earthquake, windstorm, deep water and other environmental conditions.
Additional limitations and exclusions
In addition to the above exclusions and limitations, and subject to your local law, this New Vehicle
Limited Warranty does not cover any of the following:
•
Any corrosion or paint defects including, but not limited to, the following:
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Corrosion from defects in non-Tesla manufactured or supplied materials or workmanship
causing perforation (holes) in body panels or the chassis from the inside out;
Surface or cosmetic corrosion causing perforation in body panels or the chassis from the
outside in, such as stone chips or scratches; and
Corrosion and paint defects caused by, due to or resulting from accidents, paint
matching, abuse, neglect, improper maintenance or operation of the vehicle, installation
of an accessory, exposure to chemical substances, or damages resulting from an act of
God or nature, fire, or improper storage;
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Non-genuine Tesla parts or accessories or their installation, or any damage directly or
indirectly caused by, due to or resulting from the installation or use of non-genuine Tesla
parts or accessories unless installed by Tesla or a person acting on behalf of or with the
written authorization of Tesla;
Certain individual items associated with the vehicle, including, but not limited to the tires,
Mobile Connector, High Power Wall Connector, any future connectors, and related charging
adapters, which have separate warranties subject to their own terms and conditions;
Warranty
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Categories | Tesla, Tesla Model S |
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Download File |
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Document Type | Quick Reference Guide |
Language | English |
Product Brand | Tesla, Model S |
Document File Type | |
Copyright | Attribution Non-commercial |
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