Warranty
TO THE MAXIMUM EXTENT PERMISSIBLE UNDER YOUR LOCAL LAW, TESLA SHALL NOT BE
LIABLE FOR ANY DIRECT DAMAGES IN AN AMOUNT THAT EXCEEDS THE FAIR MARKET
VALUE OF THE VEHICLE AT THE TIME OF THE CLAIM.
THE ABOVE LIMITATIONS AND EXCLUSIONS SHALL APPLY WHETHER YOUR CLAIM IS IN
CONTRACT, TORT (INCLUDING NEGLIGENCE AND GROSS NEGLIGENCE), BREACH OF
WARRANTY OR CONDITION, MISREPRESENTATION (WHETHER NEGLIGENT OR OTHERWISE)
OR OTHERWISE AT LAW OR IN EQUITY, EVEN IF TESLA IS ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES OR SUCH DAMAGES ARE REASONABLY FORESEEABLE. SOME COUNTRIES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INDIRECT, DIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS
MAY NOT APPLY TO YOU.
Nothing in this agreement shall exclude, or in any way limit, Tesla’s liability for death or personal
injury, solely and directly caused by Tesla’s negligence or that of its employees, agents, or sub-
contractors (as applicable), fraud or fraudulent misrepresentation, willful misconduct, or any other
liability to the extent the same is proven in a court of competent jurisdiction in a final
nonappealable judgment, and may not be excluded or limited as a matter of local law.
Obtaining Warranty Service
To obtain warranty service, you must notify Tesla within the applicable warranty period, and
deliver the vehicle, at your expense (subject to your local law), during regular business hours to a
Tesla Service Center, or such other repair facility designated by Tesla in the applicable region or
country. The location of the nearest Tesla Service Center may be obtained by visiting
www.teslamotors.com. The location of Tesla Service Centers is subject to change at any time and
without prior notice. Subject to your local law, the cost of transporting your vehicle is not
included in this New Vehicle Limited Warranty and you are solely responsible for the cost of
transporting your vehicle to a Tesla Service Center, or such other repair facility designated by
Tesla. The Tesla Ranger mobile service is not included under this New Vehicle Limited Warranty.
Please be prepared to provide the VIN, which is located on the upper dashboard on the driver’s
side of the vehicle and visible through the windshield and is also available on the vehicle
registration and title documentation, vehicle delivery date, current mileage and a description of
the defect when you contact Tesla.
In the event of a change of your address, please contact Tesla at the address or phone number
specified in the section of this New Vehicle Limited Warranty titled General Warranty Provisions
on page 34.
Payment of Tax for Repairs
Some jurisdictions and/or local governments may require that tax be collected on warranty
repairs. Where your local law requires, you are responsible for payment of these taxes. Tesla will
be entitled to deduct and/or withhold from the compensation, and any other payments
contemplated by this New Vehicle Limited Warranty, such amounts as Tesla, in its sole discretion,
determines are required to be deducted and/or withheld, with respect to the making of such
payment under any local, national, international or foreign tax law. To the extent that amounts are
so deducted and/or withheld, such amounts will be treated, for all purposes under this New
Vehicle Limited Warranty, as having been paid to customer.
Reasonable Time for Repairs
You must allow Tesla a reasonable time for completion of repairs and/or service. Subject to your
local law, upon notification by Tesla of the completion of the vehicle repairs and/or service, you
are responsible for immediately picking up the vehicle, at your own expense.
Warranty
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| Categories | Tesla, Tesla Model S |
|---|---|
| Download File |
|
| Document Type | Quick Reference Guide |
| Language | English |
| Product Brand | Tesla, Model S |
| Document File Type | |
| Copyright | Attribution Non-commercial |
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