Warranty (North America)
Warranty (North America)
If your Battery requires warranty service, Tesla will repair the unit, or replace it with a factory
reconditioned unit that has an energy capacity at least equal to that of the original Battery before
the failure occurred. To provide you with even more assurance, this Battery Limited Warranty will
also cover damage to your vehicle from a Battery fire even if it is the result of driver error. (Coverage
will not extend to damage that had already been sustained before a Battery fire occurred, or to any
damage if the Battery fire occurred after your vehicle had already been totaled.) Your vehicle’s
Battery is covered under this Battery Limited Warranty for a period of 8 years or for the number of
miles/km specified below for your Battery configuration, whichever comes first:
•
•
60 kWh - 125,000 miles (200,000 km)
85 kWh - unlimited miles/km
Despite the breadth of this warranty, damage resulting from intentional actions (including
intentionally abusing or destroying your vehicle, or ignoring active vehicle warnings), a collision or
accident (excluding from Battery fires as specified above), or the servicing or opening of the Battery
by non-Tesla personnel, is not covered under this Battery Limited Warranty.
In addition, damage resulting from the following activities is not covered under this Battery Limited
Warranty:
•
Exposing the vehicle to ambient temperatures above 140°F (60°C) or below -22°F (-30°C) for
more than 24 hours at a time;
•
Physically damaging the Battery, or intentionally attempting, either by physical means,
programming, or other methods, to extend (other than as specified in your owner
documentation) or reduce the life of the Battery;
•
•
Exposing the Battery to direct flame (excluding from Battery fires as specified above); or,
Flooding of the Battery.
The Battery, like all lithium-ion batteries, will experience gradual energy or power loss with time and
use. Loss of Battery energy or power over time or due to or resulting from Battery usage, is NOT
covered under this Battery Limited Warranty. See your owner documentation for important
information on how to maximize the life and capacity of the Battery.
Exclusions and Limitations
This New Vehicle Limited Warranty does not cover any vehicle damage or malfunction directly or
indirectly caused by, due to or resulting from normal wear or deterioration, abuse, misuse,
negligence, accident, improper maintenance, operation, storage or transport, including, but not
limited to, any of the following:
•
Failure to take the vehicle to a Tesla Service Center or Tesla authorized repair facility upon
discovery of a defect covered by this New Vehicle Limited Warranty;
•
•
Accidents, collisions, or objects striking the vehicle;
Any repair, alteration or modification of the vehicle, or the installation or use of fluids, parts or
accessories, made by a person or facility not authorized or certified to do so;
•
Improper repair or maintenance, including use of fluids, parts or accessories other than those
specified in your owner documentation;
•
•
•
•
•
Towing the vehicle;
Improper winch procedures;
Theft, vandalism, or riot;
Fire, explosion, earthquake, windstorm, lightning, hail, flood, or deep water;
Driving the vehicle off-road, over uneven, rough, damaged or hazardous surfaces, including but
not limited to, curbs, potholes, unfinished roads, debris, or other obstacles, or in competition,
racing or autocross or for any other purposes for which the vehicle is not designed;
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MODEL S
| Categories | Tesla, Tesla Model S |
|---|---|
| Download File |
|
| Document Type | Quick Reference Guide |
| Language | English |
| Product Brand | Tesla, Model S |
| Document File Type | |
| Copyright | Attribution Non-commercial |
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