2006 Mazda MX 5 Miata Owners Manual

CustomerInformationandReportingSafetyDefects
CustomerAssistance
Pleaserecognizethattheresolutionofserviceproblemsinmostcasesrequirestheuseof
yourMazdadealer'sservicefacilities,personnelandequipment.Weurgeyoutofollowthe
abovethreestepsinsequenceformosteffectiveresults.
qMediation/ArbitrationProgram
OccasionallyacustomerconcerncannotberesolvedthroughMazda'sCustomer
SatisfactionProgram.Ifafterexhaustingtheproceduresinthismanualyourconcernisstill
notresolved,youhaveanotheroption.
MazdaCanadaInc.participatesinanarbitrationprogramadministeredbythe
CanadianMotorVehicleArbitrationPlan(CAMVAP).CAMVAPwilladviseyouabout
howyourconcernmaybereviewedandresolvedbyanindependentthirdpartythrough
bindingarbitration.
YourcompletesatisfactionisthegoalofMazdaCanadaInc.andourdealers.
Mazda'sparticipationinCAMVAPmakesavaluablecontributiontoourachievingthat
goal.ThereisnochargeforusingCAMVAP.CAMVAPresultsarefast,fairandfinalasthe
awardisbindingonbothyouandMazdaCanadaInc.
qCanadianMotorVehicleArbitrationPlan(CAMVAP)
Ifaspecificitemofconcernarises,whereasolutioncannotbereachedbetweenanowner,
Mazda,and/oroneofit'sdealers(thatallpartiescannotagreeupon),theownermaywish
tousetheservicesofferedbytheCanadianMotorVehicleArbitrationPlan(CAMVAP).
CAMVAPusestheservicesofProvincialAdministratorstoassistconsumersinscheduling
andpreparingfortheirarbitrationhearings.However,beforeyoucanproceedwith
CAMVAPyoumustfollowyourMazdadisputeresolutionprocessasoutlinedpreviously.
9-5
Product Specification
CategoriesMazda Manuals, Mazda MX-5 Miata Manuals
Model Year2006
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- 378 pages
Document File TypePDF
CopyrightAttribution Non-commercial
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2006 Mazda MX 5 Miata Owners Manual SKU UPC Model
Paul B on Apr 19, 2017. Good manual

Electronic version of the real thing