Controls in detail
Useful features
Roadside Assistance button •
TELE AID – ROADSIDE ASSISTANCE
CALL ACTIVE appears in the multifunction
display.
i
Located below the center armrest cover is
the Roadside Assistance button •.
The indicator lamp on the Roadside As-
sistance button • remains illumi-
nated in red for approximately
10 seconds during the system
self-check after turning the ignition on
(together with the SOS button and the
̈
Describe the nature of the need for as-
sistance.
̈
Press and hold the button (for longer
than 2 seconds).
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message ROADSIDE AS-
SISTANCE – CONNECTING CALL will ap-
pear in the multifunction display.
Information button ¡
).
See system self-check (୴ page 251)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately 10 seconds.
When the connection is established, the
message ROADSIDE ASSISTANCE –
CALL CONNECTED appears in the multifunc-
tion display. The Tele Aid system will trans-
mit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
If the indicator lamp on the Roadside
Assistance button • is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message ROADSIDE ASSISTANCE –
CALL FAILED appears in the multifunc-
tion display.
These programs are only available in the
USA:
ț
Sign and Drive services: Services such
as a jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established, the
ț
Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.
audio system mutes and the message
254
| Categories | Mercedes-Benz E-Class Manuals, Mercedes-Benz Manuals |
|---|---|
| Tags | Mercedes-Benz E500, Mercedes-Benz E55 AMG, Mercedes-Benz W211 |
| Model Year | 2004 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
(1 votes, average: 2 out of 2)
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