Controls in detail
Useful features
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
!
If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system contact the Response Center at
has detected a fault or the service is not current- 1-800-756-9018 (in the USA) or
ly activated, and may not initiate a call. Contact 1-888-923-8367 (in Canada), or Mercedes-Benz
! If the indicator lamp continues to flash or
the system does not terminate the call at all,
or
an authorized Mercedes-Benz Center and have
the system checked or contact the Response
Center at 1-800-756-9018 (in the USA) or
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer Ser-
vice at 1-800-387-0100 in Canada.
̈
Contact the Tele Aid web page via In-
ternet using the ID and password sent
to you shortly after the completion of
your acquaintance call.
1-888-923-8367
ble.
(in Canada) as soon as possi-
i When a Tele Aid call has been initiated, the
audio system is muted. The optional cellular
phone (if installed) switches off. If you must use
this phone, the vehicle must be parked. Unplug
the telephone, switch it on and place the call.
The COMAND* navigation system (if engaged)
will continue to run. The multifunction display in
the instrument cluster is available for use, but
spoken commands are not available.
̈
Then return to your vehicle and pull the
trunk lid handle for a minimum of
Call priority
20
seconds until the SOS button is
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an emergency call is still possible. In
this case, the emergency call will take pri-
ority and override all other active calls.
flashing.
The message: Call connecting ap-
pears in the multifunction display.
The Response Center will then unlock
your vehicle with the remote door un-
locking feature.
Remote door unlock
i The indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative except
Roadside Assistance and Information calls,
which can also be terminated by using thet
button on the multifunction steering wheel or the
respective button for ending a telephone call on
the audio system or the COMAND* head unit.
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
i The remote door unlock feature is available
if the relevant telephone network is available and
data connection is possible.
̈
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
The SOS button will flash and the message:Call
connecting appears in the multifunction dis-
play to indicate receipt of the door unlock com-
mand.
୴୴
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| Categories | Mercedes-Benz C-Class Manuals, Mercedes-Benz Manuals |
|---|---|
| Tags | Mercedes-Benz C230, Mercedes-Benz C300, Mercedes-Benz C350, Mercedes-benz W203 |
| Model Year | 2008 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
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