Useful features
168
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
A voice connection between the Customer
Assistance Center and the occupants of the
vehicle will be established automatically soon
after the emergency call has been initiated.
The Customer Assistance Center will attempt
to determine the nature of the emergency
more precisely, provided they can speak to
an occupant of the vehicle.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Customer Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada only)
as soon as possible.
Emergency calls
i If no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately.
!
In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
buttonE to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
G Warning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid system
could not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The messageCall Failed appears in the
multifunction display for approximately
10 seconds.
1-800-FOR-MERCedes
(USA only) or 1-888-923-8367 (Canada
only).
(1-800-367-6372)
Should this occur, assistance must be
summoned by other means.
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags have
deployed.
i The “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
i An automatically initiated Tele Aid
emergency call cannot be canceled.
Initiating an emergency call manually
An emergency call can also be initiated
manually (Y page 168).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The messageConnecting Call
appears in the multifunction display and the
COMAND system is muted. When the
connection is established, the message
Call Connected appears in the
multifunction display.
All information relevant to the emergency,
such as the location of the vehicle
| Categories | Mercedes-Benz Manuals, Mercedes-Benz SL-Class Manuals |
|---|---|
| Tags | Mercedes Benz SL63 AMG, Mercedes-Benz R230, Mercedes-Benz SL550, Mercedes-Benz SL600, Mercedes-Benz SL65 AMG |
| Model Year | 2011 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
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