Customer assistance
YoumayalsocontacttheNorthAmericanCustomerAssistanceCenterat
1-800-392-3673
(Ford),TDDforthehearingimpaired:1-800-232-5952or
bywritingtotheCenteratthefollowingaddress:
FordMotorCompany
CustomerAssistanceCenter
16800
ExecutivePlazaDrive
P.O.Box6248
Dearborn,Michigan48121
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
InthosecaseswhereyoucontinuetofeelthattheeffortsbyFordand
thedealertoresolveafactory-relatedvehicleserviceconcernhavebeen
unsatisfactory,FordofCanadaparticipatesinanimpartialthirdparty
mediation/arbitrationprogramadministeredbytheCanadianMotor
VehicleArbitrationPlan(CAMVAP).
TheCAMVAPprogramisastraight-forwardandrelativelyspeedy
alternativetoresolveadisagreementwhenallothereffortstoproducea
settlementhavefailed.Thisprocedureiswithoutcosttoyouandis
designedtoeliminatetheneedforlengthyandexpensivelegal
proceedings.
IntheCAMVAPprogram,impartialthird-partyarbitratorsconduct
hearingsatmutuallyconvenienttimesandplacesinaninformal
environment.Theseimpartialarbitratorsreviewthepositionsofthe
parties,makedecisionsand,whenappropriate,renderawardstoresolve
disputes.CAMVAPdecisionsarefast,fair,andfinal;thearbitrator’s
awardisbindingbothtoyouandFordofCanada.
CAMVAPservicesareavailableinallterritoriesandprovinces,except
Quebec.Formoreinformation,withoutchargeorobligation,callyour
CAMVAPProvincialAdministratordirectlyat1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Beforeexportingyourvehicletoaforeigncountry,contactthe
appropriateforeignembassyorconsulate.Theseofficialscaninformyou
oflocalvehicleregistrationregulationsandwheretofindunleadedfuel.
Ifyoucannotfindunleadedfuelorcanonlygetfuelwithananti-knock
indexlowerthanisrecommendedforyourvehicle,contactadistrictor
ownerrelations/customerassistanceoffice.
188
Categories | Ford Escort Manuals, Ford Manuals |
---|---|
Document Type | User and Operator's Vehicle Manual Guide. Free Auto PDF Manual Download |
Model Year | 2000 |
Download File |
|
Document File Type | |
Publisher | ford.com |
Wikipedia's Page | Ford Escort |
Copyright | Attribution Non-commercial |
(0 votes, average: 0 out of 5)