2008 Ford Fusion Owners Manual

Customer Assistance
THE BETTER BUSINESS BUREAU  (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
YoursatisfactionisimportanttoFordMotorCompanyandtoyourdealer.
Experiencehasshownthatourcustomershavebeenverysuccessfulin
achievingsatisfactionbyfollowingthethree-stepprocedureoutlinedon
thefrontpageoftheWarrantyGuide.However,ifyourwarrantyconcern
hasnotbeenresolvedusingthethree-stepprocedure,youmaybe
eligibletoparticipateintheBBBAUTOLINEprogram.
TheBBBAUTOLINEprogramconsistsoftwoparts–mediationand
arbitration.Initially,theBBBwilltrytoresolveyourquestionorconcern
throughmediation.Mediationisaprocessthroughwhicha
representativeoftheBBBwillcontactthepartiesandexploreoptions
forsettlementofyourclaim.Ifmediationisnotsuccessful,customers
witheligibleclaimsmayparticipateintheBBBAUTOLINEarbitration
process.Anarbitrationhearingwillbescheduledsothatyoucanpresent
yourcaseinaninformalsettingbeforeanimpartialperson.The
arbitratorwillconsiderthetestimonyprovidedandmakeadecisionafter
thehearing.Youarenotboundbythedecisionbutmaychoosetoaccept
it.IfyouchoosetoaccepttheBBBAUTOLINEdecisionthenFordmust
abidebytheaccepteddecisionaswell.Ifthearbitratorhasdecidedin
yourfavorandyouacceptthedecision,theBBBAUTOLINEprogram
willcontactyoutoensurethatFordhascompliedwiththedecisionina
timelymanner.DisputessubmittedtotheBBBAUTOLINEprogramare
usuallydecidedwithinfortydaysafteryoufileyourclaimwiththeBBB.
ToinitiateaclaimwiththeBBBAUTOLINE,youwillbeaskedforyour
nameandaddress,generalinformationaboutyournewvehicle,
informationaboutyourwarrantyconcernsandanystepsyouhave
alreadytakentotrytoresolvethem.YouwillthenbemailedaCustomer
ClaimFormthatyouwillneedtocomplete,provideproofofvehicle
ownership,signandreturntheCustomerClaimFormtotheBBB.Upon
receipt,theBBBwillreviewtheclaimforeligibilityundertheProgram
SummaryGuidelines.
YoucangetmoreinformationbycallingBBBAUTOLINEat
1–800–955–5100,
orwritingto:
BBBAUTOLINE
4200
WilsonBoulevard,Suite800
Arlington,Virginia22203–1833
Note:FordMotorCompanyreservestherighttochangeeligibility
limitations,modifyprocedures,ortodiscontinuethisprocessatanytime
withoutnoticeandwithoutobligation.
236
2008
Fusion(fsn)
OwnersGuide(post-2002-fmt)
USA(fus)
Product Specification
CategoriesFord Fusion Manuals, Ford Manuals
Model Year2008
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- 304 pages
Document File TypePDF
CopyrightAttribution Non-commercial
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2008 Ford Fusion Owners Manual SKU UPC Model
Scott Holder on Jan 14, 2016. owners manual

Thanks for the manual answered all my questions
tim on Mar 19, 2015. 2008 ford fusion

thanks 2008 Ford Fusion Owners Manual