Customer assistance
Ifyoustillhaveacomplaintinvolvingawarrantydispute,youmaywish
tocontacttheDisputeSettlementBoard(U.S.)ortheCanadianMotor
VehicleArbitrationPlan(CAMVAP),availableinallofCanada(except
Quebec).
Insomestates(intheU.S.)youmustdirectlynotifyFordinwriting
beforepursuingremediesunderyourstate’swarrantylaws.Fordisalso
allowedafinalrepairattemptinsomestates.
IntheUnitedStates,awarrantydisputemustbesubmittedtothe
DisputeSettlementBoardbeforetakingactionundertheMagnuson-Moss
WarrantyAct,ortotheextentallowedbystatelaw,beforepursuing
replacementorrepurchaseremediesprovidedbycertainstatelaws.This
disputehandlingprocedureisnotrequiredpriortoenforcingstate
createdrightsorotherrightswhichareindependentofthe
Magnuson-MossWarrantyActorstatereplacementorrepurchaselaws.
THE DISPUTE SETTLEMENT BOARD (U.S. only)
TheDisputeSettlementBoardis:
•
•
anindependent,third-partyarbitrationprogramforwarrantydisputes
availablefreetoownersandlesseesofqualifyingFordMotorCompany
vehicles
TheDisputeSettlementBoardmaynotbeavailableinallstates.Ford
MotorCompanyreservestherighttochangeeligibilitylimitations,modify
proceduresand/ortodiscontinuethisservicewithoutnoticeandwithout
incurringobligationsperapplicablestatelaw.
What kinds of cases does the Board review?
Unresolvedwarrantyrepairconcernsorvehicleperformanceconcernsas
onFordandLincolnMercurycarsandFordandLincolnMercurylight
truckswhicharewithinthetermsofanyapplicablewrittennewvehicle
warrantyareeligibleforreview,exceptthoseinvolving:
•
•
•
anon-Fordproduct
anon-Forddealership
salesdisputesbetweencustomeranddealerexceptthoseassociated
withwarrantyrepairsorconcernswiththevehicle’sperformanceas
designed
•
arequestforreimbursementofconsequentialexpensesunlessa
serviceorproductconcernisbeingreviewed
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| Categories | Ford Escape Manuals, Ford Manuals |
|---|---|
| Model Year | 2001 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
(1 votes, average: 2 out of 2)
Automotive readers have rated 2001 Ford Escape Owners Manual 2.0 out of 2.0 based on 1 product reviews. yep this is a good book. I need this book in real life.