Controls in detail
Useful features
Information button ¡
mation regarding the operation of your ve-
hicle, the nearest Mercedes-Benz Center
or Mercedes-Benz USA products and ser-
vices is available to you.
If the indicator lamp in the Information
button ¡ is continuously illuminat-
ed and no voice connection was estab-
lished to the Response Center, then the
Tele Aid system could not initiate an In-
formation call (e.g. the relevant cellular
phone network is not available). The
message INFO – CALL FAILED appears
in the multifunction display.
The information button ¡ is located be-
low the center armrest cover.
̈
Press and hold the button (for longer
than 2 seconds).
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message INFO – CONNECTING CALL will
appear in the multifunction display.
i
Information calls can be terminated us-
ing the ì button on the multifunc-
tion steering wheel.
The indicator lamp in the Information
button ¡ remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after turning the
SmartKey in the starter switch to
position 2 (together with the SOS but-
ton and the Roadside Assistance
button •).
When the connection is established, the
message INFO – CALL CONNECTED appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
!
If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Center and have
the system checked or contact the Re-
sponse Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Cana-
da) as soon as possible.
See System self-check (୴ page 238)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished, the audio system mutes and the
message TELE AID – INFO CALL ACTIVE
appears in the multifunction display. Infor-
242
| Categories | Mercedes-Benz Manuals, Mercedes-Benz S-Class Manuals |
|---|---|
| Tags | Mercedes-Benz S430, Mercedes-Benz S500, Mercedes-Benz S55 AMG, Mercedes-Benz S600 |
| Model Year | 2003 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
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