Controls in detail
Useful features
If the indicator lamp in the Information
button ¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The mes-
sage Call Failed appears in the
Call priority
Remote door unlock
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
̈
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
multifunction display.
i The indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response Cen-
ter or Customer Assistance Center representa-
tive, whereas Roadside Assistance and
Information calls can be terminated using
thet button on the multifunction steering
wheel or the END Button on the COMAND Sys-
tem.
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
!
If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
Information calls can also be terminated by
pressing buttont on the multifunction steer-
̈
Then return to your vehicle and pull the
tailgate recessed handle for minimum
of 20 seconds until the SOS button is
flashing.
minated (in red) at any time, the Tele Aid system ing wheel or using the END button on the
has detected a malfunction or the service is not COMAND System.
currently active, and may not initiate a call. Con-
tact your authorized Mercedes-Benz Center and
have the system checked or contact the Re-
sponse Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada) as soon as pos-
sible.
!
If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
The message Connecting Call ap-
pears in the multifunction display.
1-888-923-8367
(in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
in the USA or Customer Ser-
vice at 1-800-387-0100 in Canada.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
(1-800-367-6372)
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
261
| Categories | Mercedes-Benz CLS-Class Manuals, Mercedes-Benz Manuals |
|---|---|
| Tags | Mercedes-Benz CLS63 AMG, Mercedes-Benz W219 |
| Model Year | 2008 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
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