BMW Assist
BMW Assist*
sist Response Center then speaks with you
and takes further steps to help you.
General information
▷
Enhanced Roadside Assistance: BMW
Roadside Assistance* can be contacted if
assistance is needed in the event of a break‐
down. If possible, the vehicle and position
data are transmitted in the process.
BMW Assist provides you with certain services,
e.g., transmission of the position data of your
vehicle to the BMW Assist Response Center if
an Emergency Request* has been initiated.
▷
▷
Customer Relations: connection with Cus‐
tomer Relations for information on all as‐
pects of your vehicle.
Many BMW Assist services depend on the indi‐
vidually agreed upon contract.
After your contract has expired, the BMW Assist
system will be deactivated by the BMW Assist
Response Center without your having to visit a
service center. After the BMW Assist system
has been deactivated, no BMW Assist services
will be available. The BMW Assist system can be
reactivated by a service center after you sign a
new contract.
TeleService: data on your vehicle's service
status or required inspections are transmit‐
ted to your service center, either automati‐
cally before a service due date or when you
request a BMW service appointment.
▷
▷
▷
Remote Door Unlock: the BMW Assist Re‐
sponse Center provides assistance if, for ex‐
ample, the remote control is not available
and the vehicle needs to be opened.
Requirements
▷
The installed BMW Assist system is logged
in to a wireless communications network.
This network must be capable of transmit‐
ting the services.
Stolen Vehicle Recovery: after you report
that yourvehiclewasstolento thepolice, the
BMW Assist Response Center can deter‐
mine its position.
▷
▷
To transmit position data, the vehicle must
be able to determine the current position.
In addition to these services, the optional
Convenience Plan offers the Concierge
service and information for route planning,
traffic, and weather. A limited number of
calls can be made via the BMW Assist Re‐
sponse Center with Critical Calling if, for ex‐
ample, the mobile phone is not available or
discharged.
The BMW Assist service contract was
signed with your service center or with the
BMW Assist Response Center. Enabling
must have been completed.
▷
BMW Assist is activated.
Press the SOS button to contact the BMW
Assist Response Center.
Services offered
▷
Emergency Request: when you press the
SOS button, a connection to the BMW As‐
sist Response Center is established. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.
BMW TeleService*
General information
▷
Automatic Collision Notification: under cer‐
tain conditions, a connection is established
to the BMW Assist Response Center after a
serious accident. If possible, the BMW As‐
TeleService supports communication with your
service center.
▷
Data on the vehicle's service requirements
can be sent directly to the service center. In
this way, the service center can plan its work
195
Online Edition for Part no. 01 40 2 606 190 - 12 10 500
| Categories | BMW Manuals, BMW X3 Manuals |
|---|---|
| Tags | BMW F25, BMW X3 xDrive28, BMW X3 xDrive35 |
| Model Year | 2011 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
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