Customer Assistance
Insomestates(intheU.S.)youmustdirectlynotifyFordinwriting
beforepursuingremediesunderyourstate’swarrantylaws.Fordisalso
allowedafinalrepairattemptinsomestates.
IntheUnitedStates,awarrantydisputemustbesubmittedtothe
DisputeSettlementBoardbeforetakingactionundertheMagnuson-Moss
WarrantyAct,ortotheextentallowedbystatelaw,beforepursuing
replacementorrepurchaseremediesprovidedbycertainstatelaws.This
disputehandlingprocedureisnotrequiredpriortoenforcingstate
createdrightsorotherrightswhichareindependentofthe
Magnuson-MossWarrantyActorstatereplacementorrepurchaselaws.
IN CALIFORNIA (U.S. ONLY)
CaliforniaCivilCodeSection1793.2(d)requiresthat,ifamanufacturer
oritsrepresentativeisunabletorepairamotorvehicletoconformtothe
vehicle’sapplicableexpresswarrantyafterareasonablenumberof
attempts,themanufacturershallberequiredtoeitherreplacethe
vehiclewithonesubstantiallyidenticalorrepurchasethevehicleand
reimbursethebuyerinanamountequaltotheactualpricepaidor
payablebytheconsumer(lessareasonableallowanceforconsumer
use).Theconsumerhastherighttochoosewhethertoreceivearefund
orreplacementvehicle.
CaliforniaCivilCodeSection1793.22(b)presumesthatthemanufacturer
hashadareasonablenumberofattemptstoconformthevehicletoits
applicableexpresswarrantiesif,withinthefirst18monthsofownership
ofanewvehicleorthefirst18,000miles(29,000km),whicheveroccurs
first:
1.
Twoormorerepairattemptsaremadeonthesamenon-conformity
likelytocausedeathorseriousbodilyinjuryOR
2.
defectorconditionthatsubstantiallyimpairstheuse,valueorsafetyof
thevehicle)OR
Fourormorerepairattemptsaremadeonthesamenonconformity(a
3.
Thevehicleisoutofserviceforrepairofnonconformitiesforatotalof
morethan30calendardays(notnecessarilyallatonetime)
Inthecaseof1or2above,theconsumermustalsonotifythe
manufactureroftheneedfortherepairofthenonconformityatthe
followingaddress:
FordMotorCompany
16800
ExecutivePlazaDrive
MailDrop3NE-B
Dearborn,MI48126
230
2005
Escape(204)
OwnersGuide(post-2002-fmt)
USA(fus)
Categories | Ford Escape Manuals, Ford Manuals |
---|---|
Model Year | 2005 |
Download File |
|
Document File Type | |
Copyright | Attribution Non-commercial |
(2 votes, average: 5 out of 5) Automotive readers have rated 2005 Ford Escape Owners Manual 5.0 out of 5.0 based on 2 product reviews.
I am waiting to receive the Manuel now . I hope it comes in a timely manner. Good so far.
I am waiting to receive the Manuel now . I hope it comes in a timely manner. Good so far.