JOBNAME: No Job Name PAGE: 214 SESS: 1 OUTPUT: Wed Jun 15 16:24:35 2005
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Customer Assistance
6.
7.
Yourauthorizeddealer’snameandlocation
Thenatureofyourproblemand/orcauseofdissatisfaction.
TheDepartment,incooperationwiththelocalMazdaService
Representative,willreviewthecasetodetermineifeverythingpossible
hasbeendonetoensureyoursatisfaction.
Pleaserecognizethattheresolutionofserviceproblemsinmostcases
requirestheuseofyourauthorizeddealer’sservicefacilities,personnel
andequipment.Weurgeyoutofollowtheabovethreestepsinsequence
thereforeformosteffectiveresults.
Mediation/Arbitration Program
CIMS #1493251
com_mediation-arbit-mazda
itdseq=249
OccasionallyacustomerconcerncannotberesolvedthroughMazda’s
CustomerSatisfactionProgram.Ifafterexhaustingproceduresinthis
manual,yourconcernisstillnotresolved,youhaveanotheroption.
MazdaCanadaInc.participatesinanarbitrationprogramadministered
bytheCanadianMotorVehicleArbitrationPlan(CAMVAP).CAMVAPwill
adviseyouabouthowyourconcernmaybereviewedandresolvedbyan
independentthirdpartythroughbindingarbitration.
YourcompletesatisfactionisthegoalofMazdaCanadaInc.andour
authorizeddealers.Mazda’sparticipationinCAMVAPmakesavaluable
contributiontoourachievingthatgoal.Thereisnochargeforusing
CAMVAP.CAMVAPresultsarefast,fairandfinalastheawardisbinding
onbothyouandMazdaCanadaInc.
Canadian Motor Vehicle Arbitration Plan (CAMVAP)
CIMS #1493253
com_camvap-mazda2
itdseq=250
ForvehiclesdeliveredtoauthorizedCanadiandealerships.Ifaspecific
itemofconcernarises,whereasolutioncannotbereachedbetweenan
owner,Mazda,and/oroneofit’sauthorizeddealers(thatallparties
cannotagreeupon),theownermaywishtousetheservicesofferedby
theCanadianMotorVehicleArbitrationPlan(CAMVAP).
CAMVAPusestheservicesofProvincialAdministratorstoassist
consumersinschedulingandpreparingfortheirarbitrationhearings.
However,beforeyoucanproceedwithCAMVAPyoumustfollowyour
Mazdadisputeresolutionprocessasoutlinedpreviously.
CAMVAPisfullyimplementedinallprovincesandterritories.Consumers
wishingtoobtainfurtherinformationabouttheProgramcanobtainan
informationbookletfromtheirauthorizeddealer,theProvincial
Administratorat1(800)207-0685,orbycontactingtheCanadianMotor
VehicleArbitrationOfficeAt:
214
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DIFF-MARKED Review Copy ——
(
(
OLD=2006 Tribute fus Owners Guide (post-2002-fmt) 06.5 Tribute Champ (#26074) (May-02-2005 14:29:19))
NEW=2006 Tribute fus Owners Guide (post-2002-fmt) 2006.5 Tribute CNE Review (#26074) (Jun-15-2005
16:18:13))
2006
Tribute (j14), Owners Guide (post-2002-fmt) (own2002), Market: USA (fus)
Categories | Mazda Manuals, Mazda Tribute Manuals |
---|---|
Model Year | 2006 |
Download File |
|
Document File Type | |
Copyright | Attribution Non-commercial |
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