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Version: 2.11.8.1
Useful features
210
X Describe the nature of the need for
The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they receive
an automatic SOS signal and cannot make
voice contact with the vehicle occupants.
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Roadside Assistance button
X Open the telephone tray (Y page 198).
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare tire are obtainable at no
charge.
i If the indicator lamp in Roadside
Assistance button: is flashing
continuously and there was no voice
connection to the Response Center
established, then the Tele Aid system could
not initiate a Roadside Assistance call (e.g.
the relevant cellular phone network is not
available). The messageCall Failed
appears in the multifunction display.
X Press and hold Roadside Assistance
button: for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button: will flash while the call is in
progress. The messageConnecting
Call will appear in the multifunction
X Terminating calls: Press button~ on
the multifunction steering wheel.
or
display and the COMAND system is muted. X Press the respective button for ending a
When the connection is established, the
messageCall Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
telephone call on the COMAND system.
Information button
X Open the telephone tray (Y page 198).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
Product Specification
Categories | Mercedes-Benz Manuals, Mercedes-Benz R-Class Manuals |
---|---|
Tags | Mercedes Benz R350, Mercedes Benz R350 BlueTEC, Mercedes Benz V251 |
Model Year | 2010 |
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Document File Type | |
Copyright | Attribution Non-commercial |