Customer Assistance
FORD EXTENDED SERVICE PLAN
Youcangetmoreprotectionforyournewcarorlighttruckby
purchasingFordExtendedServicePlan(FordESP)coverage.FordESP
isanoptionalservicecontractwhichisbackedbyFordMotorCompany
orFordMotorServiceCompany(intheU.S.)andFordofCanada(in
Canada).Itprovidesthefollowing:
•
Benefitsduringthewarrantyperioddependingontheplanyou
purchase(suchas:reimbursementforrentals;coverageforcertain
maintenanceandwearitems).
•
ProtectionagainstcoveredrepaircostsafteryourBumper-to-Bumper
Warrantyexpires.
YoumaypurchaseFordESPfromanyparticipatingFordandLincoln
MercuryandFordofCanadadealer.Thereareseveralplansavailablein
varioustime,distanceanddeductiblecombinationswhichcanbetailored
tofityourowndrivingneeds.FordESPalsooffersreimbursement
benefitsfortowingandrentalcoverage.
WhenyoubuyFordESP,youreceivePeace-of-Mindprotection
throughouttheUnitedStatesandCanada,providedbyanetworkof
morethan5,000participatingFordorLincolnMercuryandFordof
Canadadealers.
IfyoudidnottakeadvantageoftheFordExtendedServicePlanatthe
timeofpurchasingyourvehicle,youmaystillbeeligible.Sincethis
informationissubjecttochange,pleaseaskyourdealerforcomplete
detailsaboutFordExtendedServicePlancoverageoptions,orvisitthe
FordESPwebsiteatwww.ford-esp.com.
GETTING THE SERVICES YOU NEED
At home
FordMotorCompanyandFordofCanadahaveauthorizeddealershipsto
serviceyourvehicle.Itispreferredthatyoureturntotheauthorized
dealerwhereyourvehiclewaspurchasedwhenwarrantyrepairsare
needed.However,youmayalsotakeyourvehicletoanotherFordMotor
CompanyorFordofCanadadealershipauthorizedforwarrantyrepairs.
Certainwarrantyrepairsrequirespecialtrainingthough,sonotall
dealersareauthorizedtoperformallwarrantyrepairs.Thatmeansthat
dependingonthewarrantyrepairneeded,thevehiclemayneedtobe
takentoanotherdealer.Ifaparticulardealershipcannotassistyou,then
contacttheCustomerRelationshipCenter.
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Categories | Ford Escort Manuals, Ford Manuals |
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Model Year | 2003 |
Download File |
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Document File Type | |
Copyright | Attribution Non-commercial |
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