STEP THREE: Both General Motors and your dealer
are committed to making sure you are completely
satisfied with your new vehicle. However, if you continue
to remain unsatisfied after following the procedure
outlined in Steps One and Two, you should file with the
BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to your
Warranty and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200
Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age, mileage
and other factors. General Motors reserves the right
to change eligibility limitations and/or discontinue
its participation in this program.
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior
to filing a court action, use of the program is free of
charge and your case will generally be heard within
40
your case, you may reject it and proceed with any other
venue for relief available to you.
days. If you do not agree with the decision given in
7-3
| Categories | Cadillac CTS Manuals, Cadillac Manuals |
|---|---|
| Tags | Cadillac CTS 2.8, Cadillac CTS 3.6, Cadillac CTS 6.0 |
| Model Year | 2006 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
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