2006 Cadillac CTS CTS-V Owners Manual

Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identification Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
Managing the Vehicle Damage Repair
Process
In the event that your  vehicle requires damage repairs,
GM recommends that you take  an active role in its
repair. If you have a  pre-determined repair facility of
choice, take your vehicle there,  or have it towed there.
Specify to the facility that  any required replacement
collision parts be original  equipment parts, either new
Genuine GM parts or recycled  original GM parts.
Remember, recycled parts will not  be covered by your
GM vehicle warranty.
If possible, call your insurance company from the
scene of the accident. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy
of the report for a nominal fee. In some states with
“no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Insurance pays the bill for  the repair, but you must
live with the repair. Depending  on your policy limits,
your insurance company may initially  value the repair
using aftermarket parts. Discuss this with your repair
professional, and insist on Genuine  GM parts.
Remember if your vehicle  is leased you may be
obligated to have the vehicle  repaired with Genuine GM
parts, even if your insurance  coverage does not pay
the full cost.
Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer or a private
collision repair facility to fix the damage, make sure
you are comfortable with them. Remember, you will
have to feel comfortable with their work for a
long time.
If another party’s insurance company  is paying for the
repairs, you are not obligated  to accept a repair
valuation based on that insurance  company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases,  you can have control of
the repair and parts choices  as long as cost stays within
reasonable limits.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
7-13
Product Specification
CategoriesCadillac CTS Manuals, Cadillac Manuals
Tags, ,
Model Year2006
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- 434 pages
Document File TypePDF
CopyrightAttribution Non-commercial
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