Courtesy Transportation
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for new
vehicles.
The Courtesy Transportation program is offered to
customers in conjunction with the Bumper-to-Bumper
coverage provided by the New Vehicle Limited Warranty.
Several transportation options are available when
warranty repairs are required. This will reduce your
inconvenience during warranty repairs.
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes
one-way or round trip shuttle service to a destination
up to 10 miles (16 km) from the dealership.
Scheduling Service Appointments
Public Transportation or Fuel
Reimbursement
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle requires warranty repairs, reimbursement
of public transportation expenses may be available, for
up to a maximum of five days. In addition, should you
arrange transportation through a friend or relative,
reimbursement for reasonable fuel expenses may be
available, up to a five-day maximum. Claim amounts
should reflect actual costs and be supported by original
receipts.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem
is safety-related. If it is, please call your dealership,
let them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in the
work day as possible to allow for the same day repair.
7-8
Product Specification
Categories | Cadillac CTS Manuals, Cadillac Manuals |
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Tags | Cadillac CTS 2.8, Cadillac CTS 3.6, Cadillac CTS 6.0 |
Model Year | 2006 |
Download File |
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Document File Type | |
Copyright | Attribution Non-commercial |