Customer assistance
Getting the service you need
At home
FordMotorCompanyandFordofCanadahaveauthorizeddealershipsto
serviceyourvehicle.Whenyouneedwarrantyrepairsyoursellingdealer
wouldlikeyoutoreturntoitforthatservice,butyoumayalsotakeyour
vehicletoanotherFordMotorCompanydealershipauthorizedfor
warrantyrepairs.Certainwarrantyrepairsrequirespecialtraining
though,sonotalldealersareauthorizedtoperformallwarrantyrepairs.
Thatmeansthatdependingonthewarrantyrepairneeded,thevehicle
mayneedtobetakentoanotherdealer.Ifaparticulardealershipcannot
assistyou,thencontacttheCustomerAssistanceCenter.
Ifyouarenotsatisfiedwiththeserviceyoureceiveatthedealership,
speakwiththeservicemanager.Ifyouarestillnotsatisfied,speakwith
theownerorgeneralmanagerofthedealership.Inmostcases,your
concernwillberesolvedatthislevel.
FordMotorCompanyandFordofCanadadealershipsalsocarrygenuine
Fordpartsandaccessories,providingyouwithoriginalequipment
reliability.
Away from home
Ifyouareawayfromhomewhenyourvehicleneedsservice,orifyou
needmorehelpthanthedealershipcouldprovide,contacttheFord
CustomerAssistanceCentertofindanauthorizeddealershiptohelpyou.
IntheUnitedStates:
FordMotorCompany
CustomerAssistanceCenter
16800
ExecutivePlazaDrive
P.O.Box6248
Dearborn,Michigan48121
1-800-392-3673
(FORD)
(TDDforthehearingimpaired:1-800-232-5952)
InCanada:
CustomerAssistanceCentre
FordMotorCompanyofCanada,Limited
P.O.Box2000
Oakville,OntarioL6J5E4
1-800-565-3673
(FORD)
183
Product Specification
Categories | Ford Escort Manuals, Ford Manuals |
---|---|
Document Type | Free Auto PDF Manual Download |
Model Year | 1999 |
Download File |
|
Document File Type | |
Publisher | ford.com |
Wikipedia's Page | Ford Escort |
Copyright | Attribution Non-commercial |