Customer assistance
•
salesdisputesbetweencustomeranddealerexceptthoseassociated
withwarrantyrepairsorconcernswiththevehicle’sperformanceas
designed
•
•
arequestforreimbursementofconsequentialexpensesunlessa
serviceorproductconcernbeingreviewed
itemsnotcoveredbytheNewVehicleLimitedWarranty(including
maintenanceandwearitems)
•
•
•
allegedpersonalinjury/propertydamageclaims
casescurrentlyinlitigation
vehiclesnotusedprimarilyforfamily,personalorhouseholdpurposes
(exceptinstateswheretheDisputeSettlementBoardisrequiredto
reviewcommercialvehicles)
•
vehicleswithnon-U.S.warranties
ConcernsareineligibleforreviewiftheNewVehicleLimitedWarranty
hasexpiredatreceiptofyourapplicationand,incertainstatesof
eligibilityisdependentuponthecustomer’spossessionofthevehicle.
Eligibilitymaydifferaccordingtostatelaw.Forexample,seetheunique
brochuresforCalifornia,WestVirginia,GeorgiaandWisconsin
purchasers/lessees.
Board membership
TheBoardconsistsof:
•
•
threeconsumerrepresentatives
aFordorLincoln/Mercurydealershiprepresentative
ConsumercandidatesforBoardmembershiparerecruitedandtrainedby
anindependentconsultingfirm.ThedealershipBoardmemberischosen
fromFordandLincoln-Mercurydealershipmanagement,recognizedfor
theirbusinessleadershipqualities.
What the Board needs
Tohaveyourcasereviewedyoumustcompletetheapplicationinthe
DSBbrochureandmailittotheaddressprovidedontheapplication
form.
Yourapplicationisreviewedand,ifitisdeterminedtobeeligible,you
willreceiveanacknowledgmentindicating:
•
thefilenumberassignedtoyourapplication
185
| Categories | Ford Escort Manuals, Ford Manuals |
|---|---|
| Document Type | Free Auto PDF Manual Download |
| Model Year | 1999 |
| Download File |
|
| Document File Type | |
| Publisher | ford.com |
| Wikipedia's Page | Ford Escort |
| Copyright | Attribution Non-commercial |
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