Customer assistance
PleasehavethefollowinginformationavailablewhencontactingFord
CustomerAssistance:
•
•
•
•
•
•
Yourtelephonenumber(homeandbusiness)
Thenameofthedealerandthecitywherethedealershipislocated
Theyearandmakeofyourvehicle
Thedateofvehiclepurchase
Thecurrentodometerreading
Thevehicleidentificationnumber(VIN)
Ifyoustillhaveacomplaintinvolvingawarrantydispute,youmaywish
tocontacttheDisputeSettlementBoard(U.S.)orthe
Mediation/ArbitrationProgram(Canada).
IntheUnitedStates,awarrantydisputemustbesubmittedtothe
DisputeSettlementBoardbeforetakingactionundertheMagnuson-Moss
WarrantyAct,ortotheextentallowedbystatelaw,beforepursuing
replacementorrepurchaseremediesprovidedbycertainstatelaws.This
disputehandlingprocedureisnotrequiredpriortoenforcingstate
createdrightsorotherrightswhichareindependentofthe
Magnuson-MossWarrantyActorstatereplacementorrepurchaselaws.
THE DISPUTE SETTLEMENT BOARD
TheDisputeSettlementBoardis:
•
•
anindependent,third-partyarbitrationprogramforwarrantydisputes
availablefreetoownersandlesseesofqualifyingFordMotorCompany
vehicles
TheDisputeSettlementBoardmaynotbeavailableinallstates.Ford
MotorCompanyreservestherighttochangeeligibilitylimitations,modify
proceduresand/ortodiscontinuethisservicewithoutnoticeandwithout
incurringobligationsperapplicablestatelaw.
What kinds of cases does the Board review?
Unresolvedwarrantyrepairconcernsorvehicleperformanceasdesigned
concernsonFord,MercuryandLincolncarsandFordorMercurylight
truckswhicharewithinthetermsofanyapplicablewrittennewvehicle
warrantyareeligibleforreview,exceptthoseinvolving:
•
•
anon-Fordproduct
anon-Forddealership
184
| Categories | Ford Escort Manuals, Ford Manuals |
|---|---|
| Document Type | Free Auto PDF Manual Download |
| Model Year | 1999 |
| Download File |
|
| Document File Type | |
| Publisher | ford.com |
| Wikipedia's Page | Ford Escort |
| Copyright | Attribution Non-commercial |
(0 votes, average: 0 out of 5)