Customer assistance
Afteracaseisreviewed,theBoardmailsyouadecisionletteranda
formonwhichtoacceptorrejecttheBoard’sdecision.Thedecisionsof
theBoardarebindingonFord(and,insomecases,onthedealer)but
notonconsumerswhoarefreetopursueotherremediesavailableto
themunderstateorfederallaw.
To Request a DSB Brochure/Application
Forabrochure/application,speaktoyourdealerorwrite/calltothe
Boardatthefollowingaddress/phonenumber:
DisputeSettlementBoard
P.O.Box5120
Southfield,MI48086–5120
1–800–428–3718
YoumayalsocontacttheNorthAmericanCustomerAssistanceCenterat
1-800-392-3673
(Ford),TDDforthehearingimpaired:1-800-232-5952or
bywritingtotheCenteratthefollowingaddress:
FordMotorCompany
CustomerAssistanceCenter
16800
ExecutivePlazaDrive
P.O.Box6248
Dearborn,Michigan48121
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Beforeexportingyourvehicletoaforeigncountry,contactthe
appropriateforeignembassyorconsulate.Theseofficialscaninformyou
oflocalvehicleregistrationregulationsandwheretofindunleadedfuel.
Ifyoucannotfindunleadedfuelorcanonlygetfuelwithananti-knock
indexlowerthanisrecommendedforyourvehicle,contactadistrictor
ownerrelations/customerassistanceoffice.
Theuseofleadedfuelinyourvehiclewithoutproperconversionmay
damagetheeffectivenessofyouremissioncontrolsystemandmaycause
engineknockingorseriousenginedamage.FordMotorCompany/Fordof
Canadaisnotresponsibleforanydamagecausedbyuseofimproper
fuel.
IntheUnitedStates,usingleadedfuelmayalsoresultindifficulty
importingyourvehiclebackintotheU.S.
Ifyourvehiclemustbeservicedwhileyouaretravelingorlivingin
CentralorSouthAmerica,theCaribbean,ortheMiddleEast,contactthe
187
Categories | Ford Escort Manuals, Ford Manuals |
---|---|
Document Type | Free Auto PDF Manual Download |
Model Year | 1999 |
Download File |
|
Document File Type | |
Publisher | ford.com |
Wikipedia's Page | Ford Escort |
Copyright | Attribution Non-commercial |
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