Maintenance and owner assistance
213
Service record retention
Service costs
Owner assistance
Service instruction coupons and record
stubs are provided in the Saab Warranties
and Service Record Booklet which accom-
panies this Owner’s Manual. The coupons
are arranged in the order that normal ser-
viceshouldbe performed.Theedgeof each
coupon is shaded to correspond to the type
of service point:
Dealer pricing practices and labor for ser-
vice work vary. Saab’s recommended ser-
vice times for each service point do not
include the labor required to replace wear
items, such as wiper blades, brake pads or
tires. Nor is labor to perform other service or
repairs found to be necessary as a result of
the inspections included in these times.
Additional labor and parts will be charged
for such work when necessary, except as
covered under an applicableSaab warranty
or any optional extended service contract.
Transmission fluid changes or suspension
alignment, when necessary, are also addi-
tional.
Warranties and service problem
assistance
For complete information about all applica-
ble warranties, including the New Car War-
ranty, Perforation Warranty, Vehicle Emis-
sion Warranty and Emission Perforation
Warranty, consult the Warranties and Ser-
vice Record Booklet which accompanies
this Owner’s Manual. It also contains owner
assistance information including Saab
RoadsideAssistance.Ifthebookletislostor
misplaced, a new one may be ordered
through a Saab dealer or by contacting
Saab.
•
•
•
Striped - "First Service".
Blue - Oil change/inspection service.
Black - Major service.
Note that in Canada a combined service
and warranty book is used, but not service
coupons.
Dealer charges for general shop material,
regulated hazardous waste removal, recy-
clingexpensesorotheroperationcostsmay
also be applied to service and repair
invoices and are apt to vary by dealer and
location.
In the U.S. there is a national Customer
Assistance Center at Saab Cars USA, Inc.
Thetoll-freenumbertocallfromall50states
is 1-800-955-9007.
In Canada, please call the Saab Customer
Assistance Centre at 1-800-263-1999.
A list of authorized Saab sales and service
dealers is available for those planning to
travel in the United States and Canada.
Canadian or U.S. travelers may call the
Customer Assistance Center in the country
in which they are traveling.
When scheduled services are performed,
your dealer will tear out the applicable
coupon and use it to check off the opera-
tions performed and enter it into the service
file at the dealership. The servicing dealer’s
stamp, along with the date and mileage at
which the service was done, should be
entered on the corresponding stub which
remains in your booklet. The booklet is your
permanent record of the services per-
formed. It also includes a log sheet for
unscheduled repairs.
It is advisable to retain receipts and, if pos-
sible, copies of shop work orders for all ser-
vice and repair work, wherever performed.
| Categories | Saab 9-3 Manuals, Saab Manuals |
|---|---|
| Tags | Saab 9-3 M2000 |
| Model Year | 2000 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
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