Customer Assistance
•
•
•
allegedpersonalinjury/propertydamageclaims
casescurrentlyinlitigation
vehiclesnotusedprimarilyforfamily,personalorhouseholdpurposes
(exceptinstateswheretheDisputeSettlementBoardisrequiredto
reviewcommercialvehicles)
•
vehicleswithnon-U.S.warranties
ConcernsareineligibleforreviewiftheNewVehicleLimitedWarranty
hasexpiredatreceiptofyourapplicationand,incertainstateseligibility
isdependentuponthecustomer’spossessionofthevehicle.
Eligibilitymaydifferaccordingtostatelaw.Forexample,seetheunique
brochuresforCalifornia,WestVirginia,GeorgiaandWisconsin
purchasers/lessees.
Board membership
TheBoardconsistsof:
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•
Threeconsumerrepresentatives
AFordorLincolnMercurydealershiprepresentative
ConsumercandidatesforBoardmembershiparerecruitedandtrainedby
anindependentconsultingfirm.ThedealershipBoardmemberischosen
fromFordandLincolnMercurydealershipmanagement,recognizedfor
theirbusinessleadershipqualities.
WhattheBoardneeds
Tohaveyourcasereviewedyoumustcompletetheapplicationinthe
DSBbrochureandmailittotheaddressprovidedontheapplication
form.Somestateswillrequireyoutousecertifiedmail,withreturn
receiptrequested.
Yourapplicationisreviewedand,ifitisdeterminedtobeeligible,you
willreceiveanacknowledgmentindicating:
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Thefilenumberassignedtoyourapplication.
Thetoll-freephonenumberoftheDSB’sindependentadministrator.
YourdealershipandaFordMotorCompanyrepresentativewillthenbe
askedtosubmitstatements.
Toproperlyreviewyourcase,theBoardneedsthefollowinginformation:
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Legiblecopiesofalldocumentsandmaintenanceorrepairorders
relevanttothecase.
Theyear,make,model,andVehicleIdentificationNumber(VIN)listed
onyourvehicleownershiplicense.
216
REVIEWCOPY:
2004
Explorer(exp),OwnersGuide(post-2002-fmt)(own2002),
Market: USAEnglish(fus)
Categories | Ford Explorer Manuals, Ford Manuals |
---|---|
Model Year | 2004 |
Download File |
|
Document File Type | |
Copyright | Attribution Non-commercial |
(8 votes, average: 4.75 out of 5) Automotive readers have rated 2004 Ford Explorer Owners Manual 4.8 out of 5.0 based on 8 product reviews.
looking for the fuse box inside
Gave 5 stars, because if this actually works, I will be very happy! Fingers crossed it downloads...
Thank you need manual got the info I need
need help with wheel bearings and fuses
glove box light
Glad there is actually a download worth downloading. Very handy if you don't have an original manual.
This is a big help. My car didn't come with you and I need a fuse diagram
Must have if your car didn't come with one.
5