Customer Assistance
IN CALIFORNIA (U.S. ONLY)
CaliforniaCivilCodeSection1793.2(d)requiresthat,ifamanufacturer
oritsrepresentativeisunabletorepairamotorvehicletoconformtothe
vehicle’sapplicableexpresswarrantyafterareasonablenumberof
attempts,themanufacturershallberequiredtoeitherreplacethe
vehiclewithonesubstantiallyidenticalorrepurchasethevehicleand
reimbursethebuyerinanamountequaltotheactualpricepaidor
payablebytheconsumer(lessareasonableallowanceforconsumer
use).Theconsumerhastherighttochoosewhethertoreceivearefund
orreplacementvehicle.
CaliforniaCivilCodeSection1793.22(b)presumesthatthemanufacturer
hashadareasonablenumberofattemptstoconformthevehicletoits
applicableexpresswarrantiesif,withinthefirst18monthsofownership
ofanewvehicleorthefirst29,000km(18,000miles),whicheveroccurs
first:
1.
Twoormorerepairattemptsaremadeonthesamenon-conformity
likelytocausedeathorseriousbodilyinjuryOR
2.
defectorconditionthatsubstantiallyimpairstheuse,valueorsafetyof
thevehicle)OR
Fourormorerepairattemptsaremadeonthesamenonconformity(a
3.
Thevehicleisoutofserviceforrepairofnonconformitiesforatotalof
morethan30calendardays(notnecessarilyallatonetime)
Inthecaseof1or2above,theconsumermustalsonotifythe
manufactureroftheneedfortherepairofthenonconformityatthe
followingaddress:
FordMotorCompany
16800
ExecutivePlazaDrive
MailDrop3NE-B
Dearborn,MI48126
REPORTING SAFETY DEFECTS (U.S. ONLY)
Ifyoubelievethatyourvehiclehas
adefectwhichcouldcauseacrash
orcouldcauseinjuryordeath,you
shouldimmediatelyinformthe
NationalHighwayTrafficSafety
Administration(NHTSA)inadditiontonotifyingFordMotorCompany.
IfNHTSAreceivessimilarcomplaints,itmayopenaninvestigation,and
ifitfindsthatasafetydefectexistsinagroupofvehicles,itmayordera
220
REVIEWCOPY:
2004
Explorer(exp),OwnersGuide(post-2002-fmt)(own2002),
Market: USAEnglish(fus)
Categories | Ford Explorer Manuals, Ford Manuals |
---|---|
Model Year | 2004 |
Download File |
|
Document File Type | |
Copyright | Attribution Non-commercial |
(8 votes, average: 4.75 out of 5) Automotive readers have rated 2004 Ford Explorer Owners Manual 4.8 out of 5.0 based on 8 product reviews.
looking for the fuse box inside
Gave 5 stars, because if this actually works, I will be very happy! Fingers crossed it downloads...
Thank you need manual got the info I need
need help with wheel bearings and fuses
glove box light
Glad there is actually a download worth downloading. Very handy if you don't have an original manual.
This is a big help. My car didn't come with you and I need a fuse diagram
Must have if your car didn't come with one.
5