Customer Assistance
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Thedateofrepair(s)andmileageatthetimeofoccurrence(s).
Thecurrentmileage.
Thenameofthedealer(s)whosoldorservicedthevehicle.
Abriefdescriptionofyourunresolvedconcern.
Abriefsummaryoftheactiontakenbythedealer(s)andFordMotor
Company.
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Thenames(ifknown)ofallthepeopleyoucontactedatthe
dealership(s).
Adescriptionoftheactionyouexpecttoresolveyourconcern.
Youwillreceivealetterofexplanationifyourapplicationdoesnot
qualifyforBoardreview.
Oralpresentations
Ifyouwouldliketomakeanoralpresentation,indicateYEStoquestion
6
ontheapplication.Whileitisyourrighttomakeanoralpresentation
beforetheBoard,thisisnotarequirementandtheBoardwilldecidethe
casewhetherornotanoralpresentationismade.Anoralpresentation
mayberequestedbytheBoardaswell.
Makingadecision
Boardmembersreviewallavailableinformationrelatedtoeach
complaint,includingoralpresentations,andarriveatafairandimpartial
decision.Boardreviewmaybeterminatedatanytimebyeitherparty.
Everyeffortismadetodecidethecasewithin40daysofthedatethat
allrequestedinformationisreceivedbytheBoard.SincetheBoard
generallymeetsonceamonth,itmaytakelongerfortheBoardto
considersomecases.
Afteracaseisreviewed,theBoardmailsyouadecisionletteranda
formonwhichtoacceptorrejecttheBoard’sdecision.Thedecisionsof
theBoardarebindingonFord(and,insomecases,onthedealer)but
notonconsumerswhoarefreetopursueotherremediesavailableto
themunderstateorfederallaw.
To request a DSB Brochure/Application
Forabrochure/application,speaktoyourdealerorwrite/calltheBoard
atthefollowingaddress/phonenumber:
DisputeSettlementBoard
P.O.Box1424
Waukesha,WI53187–1424
1
–800–428–3718
217
REVIEWCOPY:
Explorer(exp),OwnersGuide(post-2002-fmt)(own2002),
Market: USAEnglish(fus)
2004
| Categories | Ford Explorer Manuals, Ford Manuals |
|---|---|
| Model Year | 2004 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
(8 votes, average: 4.75 out of 5)
Automotive readers have rated 2004 Ford Explorer Owners Manual 4.8 out of 5.0 based on 8 product reviews. looking for the fuse box inside
Gave 5 stars, because if this actually works, I will be very happy! Fingers crossed it downloads...
Thank you need manual got the info I need
need help with wheel bearings and fuses
glove box light
Glad there is actually a download worth downloading. Very handy if you don't have an original manual.
This is a big help. My car didn't come with you and I need a fuse diagram
Must have if your car didn't come with one.
5