Roadside Emergencies
ROADSIDE ASSISTANCE
Getting roadside assistance
Tofullyassistyoushouldyouhaveavehicleconcern,FordMotor
Companyoffersacomplimentaryroadsideassistanceprogram.This
programisseparatefromtheNewVehicleLimitedWarranty.Theservice
isavailable:
•
•
24–hours,sevendaysaweek
forthecoverageperiodlistedontheRoadsideAssistanceCard
includedinyourOwnerGuideportfolio.
Roadsideassistancewillcover:
•
aflattirechangewithagoodspare(exceptvehiclesthathavebeen
suppliedwithatireinflationkit)
•
•
batteryjumpstart
lock-outassistance(keyreplacementcostisthecustomer’s
responsibility)
•
fueldelivery–IndependentServiceContractors,ifnotprohibitedby
state,localormunicipallawshalldeliverupto2.0gallons(7.5L)of
gasolineor5gallons(18.9L)ofdieselfueltoadisabledvehicle.Fuel
deliveryserviceislimitedtotwono-chargeoccurrenceswithina
12-month
period.
•
•
winchout–availablewithin100feet(30.5meters)ofapavedor
countymaintainedroad,norecoveries.
towing–Ford/Mercury/Lincolneligiblevehicletowedtoanauthorized
dealerwithin35miles(56.3km)ofthedisablementlocationortothe
nearestauthorizeddealer.Ifamemberrequeststobetowedtoan
authorizeddealermorethan35miles(56.3km)fromthedisablement
location,themembershallberesponsibleforanymileagecostsin
excessof35miles(56.3km).
Trailersshallbecoveredupto$200ifthedisabledeligiblevehicle
requiresserviceatthenearestauthorizeddealer.Ifthetrailerisdisabled,
butthetowingvehicleisoperational,thetrailerdoesnotqualifyforany
roadsideservices.
CanadiancustomersrefertoyourCustomerInformationGuide
forinformationon:
•
•
coverageperiod
exactfuelamounts
226
| Categories | Ford Escape Manuals, Ford Manuals |
|---|---|
| Model Year | 2009 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
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