2001 Ford Escort Owners Manual

Customer assistance
Board membership
TheBoardconsistsof:
threeconsumerrepresentatives
aFordorLincolnMercurydealershiprepresentative
ConsumercandidatesforBoardmembershiparerecruitedandtrainedby
anindependentconsultingfirm.ThedealershipBoardmemberischosen
fromFordandLincolnMercurydealershipmanagement,recognizedfor
theirbusinessleadershipqualities.
What the Board needs
Tohaveyourcasereviewedyoumustcompletetheapplicationinthe
DSBbrochureandmailittotheaddressprovidedontheapplication
form.Somestateswillrequireyoutousecertifiedmail,withreturn
receiptrequested.
Yourapplicationisreviewedand,ifitisdeterminedtobeeligible,you
willreceiveanacknowledgmentindicating:
thefilenumberassignedtoyourapplication
thetoll-freephonenumberoftheDSB’sindependentadministrator
YourdealershipandaFordMotorCompanyrepresentativewillthenbe
askedtosubmitstatements.
Toproperlyreviewyourcase,theBoardneedsthefollowinginformation:
legiblecopiesofalldocumentsandmaintenanceorrepairorders
relevanttothecase
theyear,make,model,andVehicleIdentificationNumber(VIN)listed
onyourvehicleownershiplicense
thedateofrepair(s)andmileageatthetimeofoccurrence(s)
thecurrentmileage
thenameofthedealer(s)whosoldorservicedthevehicle
abriefdescriptionofyourunresolvedconcern
abriefsummaryoftheactiontakenbythedealer(s)andFordMotor
Company
thenames(ifknown)ofallthepeopleyoucontactedatthe
dealership(s)
adescriptionoftheactionyouexpecttoresolveyourconcern
Youwillreceivealetterofexplanationifyourapplicationdoesnot
qualifyforBoardreview.
200
Product Specification
CategoriesFord Escort Manuals, Ford Manuals
Model Year2001
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- 216 pages
Document File TypePDF
CopyrightAttribution Non-commercial
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