Controls in detail
Useful features
The Tele Aid system consists of three types
of response:
System self-test
To ensure your system is activated and
operational, please press the¡ button
to perform the acquaintance call. Failure to
complete either of these steps may result
in a system that is not activated.
The system performs a self-test after you
have switched on the ignition.
G Warning!
RAutomatic and manual emergency
RRoadside Assistance
RInformation
If the indicator lamps in the SOS button, in
the Roadside Assistance buttonp and/
or in the Information button¡ do not
come on during the system self-test, or if
any of these indicators remain illuminated
constantly in red and/or the messageTele
Aid Inoperative is displayed in the
multifunction display after the system self-
test, a malfunction in the system has been
detected.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. In case of an emergency, help
will have to be summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Response Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Canada) as
soon as possible.
If you have any questions regarding
activation, please call the Response Center
at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
The Tele Aid system is operational providing
that the vehicle’s battery is charged, properly
connected, not damaged, and cellular and
GPS coverage is available. The Tele Aid
system utilizes the cellular network for
communication and the GPS (Global
Positioning System) satellites for vehicle
location. If either of these signals are
unavailable, the Tele Aid system may not
function and if this occurs, assistance must
be summoned by other means.
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags deploy.
An emergency call can also be initiated
manually (Y page 226).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The messageConnecting Call
appears in the multifunction display and the
audio system or the COMAND system is
muted. When the connection is established,
the messageCall Connected appears in the
multifunction display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
To adjust the speaker volume during a Tele
Aid call do the following:
X Press buttonæ orç on the
multifunction steering wheel.
or
X Use the adjustment button on your
COMAND system.
Emergency calls
!
subscriber agreement must be completed. A voice connection between the Response
Center and the occupants of the vehicle will
In order to activate the Tele Aid system, a
Z
225
| Categories | Mercedes-Benz E-Class Manuals, Mercedes-Benz Manuals |
|---|---|
| Tags | Mercedes-Benz E300, Mercedes-Benz E320 BlueTec, Mercedes-Benz E350, Mercedes-Benz E63 AMG, Mercedes-Benz W211 |
| Model Year | 2009 |
| Download File |
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| Document File Type | |
| Copyright | Attribution Non-commercial |
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