Introduction
Reporting safety defects
Problems with your vehicle
Reporting safety defects
1200 New Jersey Avenue, SE, West Building,
Washington, DC 20590.
If you should experience a problem with your For the USA only:
You can also obtain other information about
motor vehicle safety from
www.safercar.gov.
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and corrected if required. If the matter is not
handled to your satisfaction, please discuss
the problem with the Mercedes-Benz Center
management or, if necessary, contact us at
one of the following addresses:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
“National Traffic and Motor Vehicle Safety Act
of 1966”.
Reporting safety defects
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
In the USA:
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Customer Relations Department
Mercedes-Benz Canada, Inc.
98
Vanderhoof Avenue
Toronto, Ontario M4G 4C9
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
www.safercar.gov; or write to:
Administrator, NHTSA Headquarters,
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| Categories | Mercedes-Benz E-Class Manuals, Mercedes-Benz Manuals |
|---|---|
| Tags | Mercedes-Benz E300, Mercedes-Benz E320 BlueTec, Mercedes-Benz E350, Mercedes-Benz E63 AMG, Mercedes-Benz W211 |
| Model Year | 2009 |
| Download File |
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| Document File Type | |
| Copyright | Attribution Non-commercial |
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