Controls in detail
Useful features
i Destination addresses will download in
The Response Center will then unlock your
the same order they were sent. If you have vehicle with the remote door unlocking
multiple Mercedes-Benz vehicles equipped
with Tele Aid and active accounts, each
destination address sent will be retrievable
by all vehicles associated with the e-mail
address you specified for your Tele Aid
account.
feature.
i The remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the message
Call Connected will appear in the
multifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Response
Center specialist will attempt to establish
voice contact with the vehicle occupants.
Remote door unlock
In case you have locked your vehicle
unintentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not available:
X SelectStart.
or
X SelectNo if you wish to save the
downloaded destination address in the
From Memory destination list for future
use.
X Contact the Response Center at
If the trunk/tailgate recessed handle was
pulled for more than 20 seconds before
door unlock authorization was received by
the Response Center, you must wait
15 minutes before pulling the trunk/
tailgate recessed handle again.
1-800-756-9018
1-888-923-8367
(in the USA) or
(in Canada).
You will be asked to provide your password.
X Then return to your vehicle at the time
arranged with the Response Center and
pull the trunk/tailgate recessed handle for
a minimum of 20 seconds until the
indicator lamp in the SOS button is flashing.
The messageConnecting Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s Online”, using your ID and password
(USA only).
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| Categories | Mercedes-Benz E-Class Manuals, Mercedes-Benz Manuals |
|---|---|
| Tags | Mercedes-Benz E300, Mercedes-Benz E320 BlueTec, Mercedes-Benz E350, Mercedes-Benz E63 AMG, Mercedes-Benz W211 |
| Model Year | 2009 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
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