Controls in detail
Useful features
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAV
button on the COMAND system. Spoken
commands are not available.
X Terminating calls: Press buttont on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the COMAND system.
with the vehicle at a standstill in a safe
location.
Destination Download to the COMAND
system
i The components and operating principles
of the COMAND system can be found in the
separate COMAND operating instructions.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
Call priority
If other service calls such as a Roadside
Assistance call or Information call are active, Destination Download allows you access to a
an emergency call is still possible. In this
case, the emergency call will take priority and (POIs) that can be downloaded to your
database of over 10 million points of interest
override all other active calls.
vehicle’s navigation system. If you know the
destination, the address can be downloaded,
or can be provided with points of interests
near your location.
The indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response
Center or Customer Assistance Center
representative. All other calls can be
terminated by pressing buttont on the
multifunction steering wheel or the
The Response Center can transmit
destination data to the COMAND system
during the connection with the Roadside
Assistance or Customer Assistance Center.
i If the indicator lamp in the Information
button¡ is flashing continuously and
there was no voice connection to the
Response Center established, then the Tele
Aid system could not initiate an Information
call (e.g. the relevant cellular phone
network is not available). The message
Call Failed appears in the multifunction
display.
respective button for ending a telephone call The transmitted data can contain address
on the COMAND system.
details for a Mercedes-Benz Center or POIs.
i When a Tele Aid call has been initiated,
the COMAND system audio is muted. The
mobile phone is no longer connected to the
COMAND system. If you must use this
phone, we recommend that you use it only
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| Categories | Mercedes-Benz E-Class Manuals, Mercedes-Benz Manuals |
|---|---|
| Tags | Mercedes-Benz E300, Mercedes-Benz E320 BlueTec, Mercedes-Benz E350, Mercedes-Benz E63 AMG, Mercedes-Benz W211 |
| Model Year | 2009 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
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