Customer assistance
•
•
•
Thedateofvehiclepurchase
THE DISPUTE SETTLEMENT
BOARD (U.S. only)
Thecurrentodometerreading
Thevehicleidentificationnumber
TheDisputeSettlementBoardis
(VIN)
• anindependent,thirdĆparty
arbitrationprogramforwarranty
disputes
Ifyoustillhaveacomplaint
involvingawarrantydispute,you
maywishtocontacttheDispute
SettlementBoard(U.S.)orthe
Mediation/ArbitrationProgram
(Canada).
• availablefreetoownersand
lesseesofqualifyingFordMotor
Companyvehicles
NOTE:TheDisputeSettlement
Boardmaynotbeavailableinall
states:FordMotorCompany
reservestherighttochange
eligibilitylimitations,modify
IntheUnitedStates,awarranty
disputemustbesubmittedtothe
DisputeSettlementBoardbefore
takingactionunderthe
MagnusonĆMossWarrantyAct,orto proceduresand/ortodiscontinue
theextentallowedbystatelaw,
beforepursuingreplacementor
repurchaseremediesprovidedby
certainstatelaws.Thisdispute
handlingprocedureisnotrequired
priortoenforcingstatecreated
rightsorotherrightswhichare
independentoftheMagnusonĆMoss
WarrantyActorstatereplacement
orrepurchaselaws.
thisservicewithoutnoticeand
withoutincurringobligationsper
applicablestatelaw.
What kinds of cases does the
Board review?
Unresolvedwarrantyrepair
concernsorvehicleperformanceas
designedconcernsonFord,
MercuryandLincolncarsandFord,
MercuryandLincolnlighttrucks
whicharewithinthetermsofany
applicablewrittennewvehicle
warrantyareeligibleforreview,
exceptthoseinvolving:
•
•
anonĆFordproduct
anonĆForddealership
264
| Categories | Ford Focus Manuals, Ford Manuals |
|---|---|
| Tags | Ford Focus 2.0 |
| Model Year | 2000 |
| Download File |
|
| Document File Type | |
| Publisher | ford.com |
| Wikipedia's Page | Ford Focus |
| Copyright | Attribution Non-commercial |
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