CustomerInformationandReportingSafetyDefects
CustomerAssistance
Byletterat:
Attn:CustomerAssistance
MazdaNorthAmericanOperations
7755
IrvineCenterDrive
Irvine,CA92618-2922
P.O.Box19734
Irvine,CA92623-9734
Inordertoserveyouefficientlyandeffectively,pleasehelpusbyprovidingthefollowing
information:
1.
2.
3.
Yourname,address,andtelephonenumber
Yearandmodelofvehicle
VehicleIdentificationNumber(17digits,notedonyourregistrationortitleorlocatedon
theupperdriver'ssidecornerofthedash)
4.
5.
6.
Purchasedateandcurrentmileage
Yourdealer'snameandlocation
Yourquestion(s)
IfyouliveoutsidetheU.S.A.,pleasecontactyournearestMazdaDistributor.
qSTEP3:ContactBetterBusinessBureau(BBB)
MazdaNorthAmericanOperationsrealizesthatmutualagreementonsomeissuesmaynot
bepossible.Asafinalsteptoensurethatyourconcernsarebeingfairlyconsidered,Mazda
NorthAmericanOperationshasagreedtoparticipateinadisputesettlementprogram
administeredbytheBetterBusinessBureau(BBB)system,atnocosttoyoutheconsumer.
BBBAUTOLINEworkswithconsumersandthemanufacturerinanattempttoreacha
mutuallyacceptableresolutionofanywarrantyrelatedconcerns.IftheBBBisnotableto
facilitateasettlementtheywillprovideaninformalhearingbeforeanarbitrator.
YouarerequiredtoresorttoBBBAUTOLINEbeforeexercisingrightsorseeking
remediesundertheFederalMagnuson-MossWarrantyAct,15U.S.C.§2301etseq.Tothe
extentpermittedbytheapplicablestate“LemonLaw”,youarealsorequiredtoresortto
BBBAUTOLINEbeforeexercisinganyrightsorseekingremediesunderthe“Lemon
Law”.IfyouchoosetoseekremediesthatarenotcreatedbytheMagnuson-MossWarranty
Actortheapplicablestate“LemonLaw”,youarenotrequiredtofirstuseBBBAUTO
LINE.
9-3
| Categories | Mazda CX-9 Manuals, Mazda Manuals |
|---|---|
| Model Year | 2009 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
(0 votes, average: 0 out of 5)