Customer assistance
SettlementBoard(U.S.)ortheMediation/Arbitration
Program(Canada).
IntheUnitedStates,awarrantydisputemustbe
submittedtotheDisputeSettlementBoardbefore
takingactionundertheMagnuson-MossWarranty
Act,ortotheextentallowedbystatelaw,before
pursuingreplacementorrepurchaseremedies
providedbycertainstatelaws.Thisdisputehandling
procedureisnotrequiredpriortoenforcingstate
createdrightsorotherrightswhichareindependent
oftheMagnuson-MossWarrantyActorstate
replacementorrepurchaselaws.
THE DISPUTE SETTLEMENT BOARD
TheDisputeSettlementBoardis:
•
•
anindependent,third-partyarbitrationprogram
forwarrantydisputes
availablefreetoownersandlesseesofqualifying
FordMotorCompanyvehicles
TheDisputeSettlementBoardmaynotbeavailable
inallstates.FordMotorCompanyreservestheright
tochangeeligibilitylimitations,modifyprocedures
and/ortodiscontinuethisservicewithoutnoticeand
withoutincurringobligationsperapplicablestate
law.
What kinds of cases does the Board review?
Unresolvedwarrantyrepairconcernsorvehicle
performanceasdesignedconcernsonFord,Mercury
andLincolncarsandFordorMercurylighttrucks
whicharewithinthetermsofanyapplicablewritten
newvehiclewarrantyareeligibleforreview,except
thoseinvolving:
•
•
anon-Fordproduct
anon-Forddealership
204
| Categories | Ford Manuals, Ford Taurus Manuals |
|---|---|
| Document Type | Free Auto PDF Manual Download |
| Model Year | 1999 |
| Download File |
|
| Document File Type | |
| Publisher | ford.com |
| Wikipedia's Page | Ford Motor Company |
| Copyright | Attribution Non-commercial |
(1 votes, average: 5 out of 5)
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