Customer assistance
Board membership
TheBoardconsistsof:
•
•
threeconsumerrepresentatives
aFordorLincolnMercurydealershiprepresentative
ConsumercandidatesforBoardmembershiparerecruitedandtrainedby
anindependentconsultingfirm.ThedealershipBoardmemberischosen
fromFordandLincolnMercurydealershipmanagement,recognizedfor
theirbusinessleadershipqualities.
What the Board needs
Tohaveyourcasereviewedyoumustcompletetheapplicationinthe
DSBbrochureandmailittotheaddressprovidedontheapplication
form.Somestateswillrequireyoutousecertifiedmail,withreturn
receiptrequested.
Yourapplicationisreviewedand,ifitisdeterminedtobeeligible,you
willreceiveanacknowledgmentindicating:
•
•
thefilenumberassignedtoyourapplication
thetoll-freephonenumberoftheDSB’sindependentadministrator
YourdealershipandaFordMotorCompanyrepresentativewillthenbe
askedtosubmitstatements.
Toproperlyreviewyourcase,theBoardneedsthefollowinginformation:
•
•
legiblecopiesofalldocumentsandmaintenanceorrepairorders
relevanttothecase
theyear,make,model,andVehicleIdentificationNumber(VIN)listed
onyourvehicleownershiplicense
•
•
•
•
•
thedateofrepair(s)andmileageatthetimeofoccurrence(s)
thecurrentmileage
thenameofthedealer(s)whosoldorservicedthevehicle
abriefdescriptionofyourunresolvedconcern
abriefsummaryoftheactiontakenbythedealer(s)andFordMotor
Company
•
•
thenames(ifknown)ofallthepeopleyoucontactedatthe
dealership(s)
adescriptionoftheactionyouexpecttoresolveyourconcern
234
| Categories | Ford Manuals, Ford Taurus Manuals |
|---|---|
| Tags | Ford Taurus 3.0 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
(2 votes, average: 2.5 out of 3)
Automotive readers have rated 2001 Ford Taurus Owners Manual 2.5 out of 3.0 based on 2 product reviews. great product needed this tomn replace the fuse for my cigarette lighter